# SendGrid: Incident updated: MMS Delivery Delays from Twilio to WOM Colombia

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-24 08:13 UTC · Detected: 2026-10-24 08:13 UTC
- [Source: https://status.sendgrid.com/incidents/cqycv3f3sc89](https://status.sendgrid.com/incidents/cqycv3f3sc89)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)
- Versions: before incident\_version:258/cqycv3f3sc89@81066daf8d0e → after incident\_version:258/cqycv3f3sc89@4320badfeb0c
- Change 1 of 3 for this incident

Incident page (full timeline): [MMS Delivery Delays from Twilio to WOM Colombia](https://rewindex.com/company/sendgrid/incidents/cqycv3f3sc89.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Delays from Twilio to WOM Colombia
+ MMS Delivery Delays from Twilio to WOM Colombia
```

**2. Added: Affected components**

```diff
+ CARRIER NETWORK - MMS, APAC, MMS, APAC
```

**3. Removed: Affected components**

```diff
- CARRIER NETWORK - SMS, Latin America, SMS, Latin America
```

**4. Added: Update** (investigating) · 2026-10-24 08:06 UTC

```diff
+ Twilio customers may be experiencing MMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-24 08:13 UTC | Incident updated: MMS Delivery Delays from Twilio to WOM Colombia (this change) | Normal progress |
| 2026-10-24 10:13 UTC | [Incident updated: MMS Delivery Delays from Twilio to WOM Colombia](https://rewindex.com/change/rf22d0a46f7218f.md) | Normal progress |
| 2026-10-24 11:43 UTC | [Incident updated: SMS Delivery Delays from Twilio to WOM Colombia](https://rewindex.com/change/r0590e9b0382c61.md) |  |

Next: [change](https://rewindex.com/change/rf22d0a46f7218f.md) · All SendGrid changes: [timeline](https://rewindex.com/company/sendgrid/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r7c32c48074352d · Markdown: https://rewindex.com/change/r7c32c48074352d.md · JSON: https://rewindex.com/api/v1/changes/r7c32c48074352d · Generated 2026-10-24T12:03:14.025Z