# Snowflake: Incident updated: INC20000294

**Summary:** _summary pending_
## Part of an outage event

- [Google Cloud europe-west2 outage, Oct 20, 2026: 19 vendors, 19 incidents](https://rewindex.com/events/2026-10-20-google-cloud-europe-west2)
- This incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +26 min vs Google Cloud’s own post)

```mermaid
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["Snowflake (this incident)<br/>posted +26 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-20 14:43 UTC · Detected: 2026-10-20 14:43 UTC
- [Source: https://stspg.io/vqh0y5vrzprg](https://stspg.io/vqh0y5vrzprg)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)
- Versions: before incident\_version:164/3401d2qn22bp@a0704c8618e7 → after incident\_version:164/3401d2qn22bp@82c472b940e9
- Change 8 of 9 for this incident

Incident page (full timeline): [INC20000294](https://rewindex.com/company/snowflake/incidents/3401d2qn22bp.md)
## What changed

**1. Added: Update** (identified) · 2026-10-20 14:34 UTC

```diff
+ Current status: Our Cloud Provider has confirmed via their status page https://status.cloud.google.com that the issue has been largely mitigated. We're are closely monitoring service health and are preparing to revert our previously completed precautionary changes; though at this time, customers should no longer be experiencing impact. Customer experience: Customers hosted in the specified region may have been unable to access or use multiple Snowflake services and features, including Snowflake Postgres. Affected users may have experienced errors or failures when connecting to Snowflake Postgres instances, managing data, loading data, or using applications. Incident start time: 06:01 UTC October 20, 2026 Incident end time: 14:03 UTC October 20, 2026
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 06:34 UTC | [Critical incident: INC20000294](https://rewindex.com/change/i8341eaba453c49.md) | outage |
| 2026-10-20 07:23 UTC | [Incident updated: INC20000294](https://rewindex.com/change/r8bfe661b36051c.md) | Normal progress |
| 2026-10-20 07:33 UTC | [Incident silently edited: INC20000294](https://rewindex.com/change/rcdafebdfc6acc4.md) | Wording only |
| 2026-10-20 08:03 UTC | [Incident updated: INC20000294](https://rewindex.com/change/r1406ba61932e61.md) | Normal progress |
| 2026-10-20 09:13 UTC | [Incident silently edited: INC20000294](https://rewindex.com/change/rea278043bb2ab4.md) | Wording only |
| 2026-10-20 09:53 UTC | [Incident updated: INC20000294](https://rewindex.com/change/r699f1437a2ff3c.md) | Normal progress |
| 2026-10-20 12:43 UTC | [Incident updated: INC20000294](https://rewindex.com/change/r31aa659540273a.md) |  |
| 2026-10-20 14:43 UTC | Incident updated: INC20000294 (this change) |  |
| 2026-10-20 15:43 UTC | [Incident updated: INC20000294](https://rewindex.com/change/r38b340f359d055.md) |  |

Previous: [change](https://rewindex.com/change/r31aa659540273a.md) · Next: [change](https://rewindex.com/change/r38b340f359d055.md) · All Snowflake changes: [timeline](https://rewindex.com/company/snowflake/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/r7ba644e4a820ce · Markdown: https://rewindex.com/change/r7ba644e4a820ce.md · JSON: https://rewindex.com/api/v1/changes/r7ba644e4a820ce · Generated 2026-10-21T00:24:36.506Z