# Twilio: Incident updated: Email Delivery Delays to Microsoft-Hosted Inboxes

> Incident updated: Email Delivery Delays to Microsoft-Hosted Inboxes. Detected 2026-11-12 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r7b14d9d77bf32e
Last updated: 2026-11-12T23:03:38Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-12 23:03 UTC · Detected: 2026-11-12 23:03 UTC
- [Source: https://status.twilio.com/incidents/7h6p6ss3xrnm](https://status.twilio.com/incidents/7h6p6ss3xrnm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/7h6p6ss3xrnm@f09f91452eb5 → after incident\_version:125/7h6p6ss3xrnm@e436d728e970
- Change 3 of 4 for this incident

Incident page (full timeline): [Email Delivery Delays to Microsoft-Hosted Inboxes](https://rewindex.com/company/twilio/incidents/7h6p6ss3xrnm.md)
## What changed

**1. Changed: Title**

```diff
- Email Delivery Delays to Microsoft Inbox Providers
+ Email Delivery Delays to Microsoft-Hosted Inboxes
```

**2. Added: Update** (identified) · 2026-11-12 22:59 UTC

```diff
+ We have identified the issue of delays in email delivery to Microsoft-hosted inboxes. Due to a third-party provider dependency, messages to these inboxes may continue to be deferred before delivery. Mail is continuing to queue and is not being dropped at this time. We will provide another update in 4 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-12 20:03 UTC | [Incident updated: Email Delivery Delays to Microsoft Inbox Providers](https://rewindex.com/change/r094a087f82762f.md) |  |
| 2026-11-12 21:13 UTC | [Incident updated: Email Delivery Delays to Microsoft Inbox Providers](https://rewindex.com/change/r34189f459fe663.md) |  |
| 2026-11-12 23:03 UTC | Incident updated: Email Delivery Delays to Microsoft-Hosted Inboxes (this change) |  |
| 2026-11-13 03:03 UTC | [Incident updated: Email Delivery Delays to Microsoft Inbox Providers](https://rewindex.com/change/rfc57ace9c7852d.md) |  |

Previous: [change](https://rewindex.com/change/r34189f459fe663.md) · Next: [change](https://rewindex.com/change/rfc57ace9c7852d.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Email Delivery Delays to Microsoft-Hosted Inboxes on Twilio’s status page, changed 2026-11-12 23:03 UTC (change 3 of 4).

- Canonical URL: https://rewindex.com/change/r7b14d9d77bf32e
- Citation: Twilio, “Incident updated: Email Delivery Delays to Microsoft-Hosted Inboxes” (2026-11-12 23:03 UTC). Archived by Rewindex: https://rewindex.com/change/r7b14d9d77bf32e (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Email Delivery Delays to Microsoft-Hosted Inboxes (2026-11-12)](https://rewindex.com/change/r7b14d9d77bf32e)`


---
Canonical: https://rewindex.com/change/r7b14d9d77bf32e · Markdown: https://rewindex.com/change/r7b14d9d77bf32e.md · JSON: https://rewindex.com/api/v1/changes/r7b14d9d77bf32e · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-13T04:05:41.074Z