# Twilio: Incident updated: Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to Brazil

> Incident updated: Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to Brazil. Detected 2026-10-20 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r75e8a492d21ec1
Last updated: 2026-10-20T15:43:09Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-20 15:43 UTC · Detected: 2026-10-20 15:43 UTC
- [Source: https://stspg.io/6cs6lqsvvrzr](https://stspg.io/6cs6lqsvvrzr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/ny4f1x332ggd@14e86a3c91e5 → after incident\_version:125/ny4f1x332ggd@131e6e3ce436
- Change 14 of 24 for this incident

Incident page (full timeline): [Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to Brazil](https://rewindex.com/company/twilio/incidents/ny4f1x332ggd.md)
## What changed

**1. Changed: Title**

```diff
- Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil
+ Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to Brazil
```

**2. Added: Update** (identified) · 2026-10-20 15:41 UTC

```diff
+ Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 14:33 UTC | [Incident updated: Voice Call Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r18055c6780b277.md) | Normal progress |
| 2026-10-19 16:33 UTC | [Incident updated: Voice Call Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/ra527b144699333.md) | Normal progress |
| 2026-10-19 17:45 UTC | [Incident updated: Voice Call Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r5b70e70ae300fc.md) | Normal progress |
| 2026-10-19 19:03 UTC | [Incident updated: Voice Call Failures, Dialing Delays from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r66a3c77fb461b8.md) | Normal progress |
| 2026-10-19 20:03 UTC | [Incident updated: Voice Call Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r2d0359660f33f4.md) | Normal progress |
| 2026-10-19 20:53 UTC | [Incident updated: Voice Call Failures and Post Dial Delay From a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/ref90c9da37ade7.md) | Normal progress |
| 2026-10-19 21:53 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r9428ebd52b078b.md) | Normal progress |
| 2026-10-19 22:03 UTC | [Incident updated: Voice Call Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r674821ac5ca058.md) | Normal progress |
| 2026-10-19 22:53 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r883e53d0bb19df.md) | Normal progress |
| 2026-10-20 01:03 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r8e5613192fa0e8.md) | Normal progress |
| 2026-10-20 05:03 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/rf2d8c0e077f56b.md) | Normal progress |
| 2026-10-20 12:43 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/rb147a63417e3a8.md) | Normal progress |
| 2026-10-20 13:43 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r2aba69dc750718.md) | Normal progress |
| 2026-10-20 15:43 UTC | Incident updated: Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to Brazil (this change) | Normal progress |
| 2026-10-20 18:33 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r77a99d470d8593.md) | Normal progress |
| 2026-10-20 20:33 UTC | [Incident updated: Voice Call Post Dial Delay and Call Failures From a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r10e3e3b0840f8a.md) | Normal progress |
| 2026-10-21 00:33 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/rbf6099662528dc.md) | Normal progress |
| 2026-10-21 08:43 UTC | [Incident updated: Voice Call Failures and Post Dial Delay From a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r38916ab8ce469a.md) | Normal progress |
| 2026-10-21 19:23 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil](https://rewindex.com/change/rd35df7ba3a6bf7.md) | Normal progress |
| 2026-10-21 20:23 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r21a39727068fdb.md) | Normal progress |
| 2026-10-21 22:23 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r3d638716e11ae3.md) | Normal progress |
| 2026-10-21 23:43 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/rebe0bc93d2df3c.md) | Normal progress |
| 2026-10-22 01:43 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil](https://rewindex.com/change/re7e0d00ef3fa3b.md) | Normal progress |
| 2026-10-22 04:53 UTC | [Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://rewindex.com/change/r6c8959bbcf37df.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r2aba69dc750718.md) · Next: [change](https://rewindex.com/change/r77a99d470d8593.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to Brazil on Twilio’s status page, changed 2026-10-20 15:43 UTC (change 14 of 24).

- Canonical URL: https://rewindex.com/change/r75e8a492d21ec1
- Citation: Twilio, “Incident updated: Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to Brazil” (2026-10-20 15:43 UTC). Archived by Rewindex: https://rewindex.com/change/r75e8a492d21ec1 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to Brazil (2026-10-20)](https://rewindex.com/change/r75e8a492d21ec1)`


---
Canonical: https://rewindex.com/change/r75e8a492d21ec1 · Markdown: https://rewindex.com/change/r75e8a492d21ec1.md · JSON: https://rewindex.com/api/v1/changes/r75e8a492d21ec1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:59:12.804Z