# SendGrid: Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

> Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil. Detected 2026-10-27 by Rewindex: what changed on SendGrid’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r75cc6a0df41b3a
Last updated: 2026-10-27T03:13:50Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-27 03:13 UTC · Detected: 2026-10-27 03:13 UTC
- [Source: https://status.sendgrid.com/incidents/0qtrd5dcsg46](https://status.sendgrid.com/incidents/0qtrd5dcsg46)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)
- Versions: before incident\_version:258/0qtrd5dcsg46@1bfc7700b958 → after incident\_version:258/0qtrd5dcsg46@17dd750ad3d7
- Change 2 of 3 for this incident

Incident page (full timeline): [SMS Delivery Delays and Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/company/sendgrid/incidents/0qtrd5dcsg46.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
+ SMS Delivery Delays and Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
```

**2. Added: Update** (identified) · 2026-10-27 03:11 UTC

```diff
+ Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-27 01:13 UTC | [Incident updated: SMS Delivery Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/rccd2ef428b0d7d.md) |  |
| 2026-10-27 03:13 UTC | Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (this change) |  |
| 2026-10-27 07:23 UTC | [Incident updated: SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r2f8fc72bfeceae.md) |  |

Previous: [change](https://rewindex.com/change/rccd2ef428b0d7d.md) · Next: [change](https://rewindex.com/change/r2f8fc72bfeceae.md) · All SendGrid changes: [timeline](https://rewindex.com/company/sendgrid/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r75cc6a0df41b3a · Markdown: https://rewindex.com/change/r75cc6a0df41b3a.md · JSON: https://rewindex.com/api/v1/changes/r75cc6a0df41b3a · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-27T09:55:19.976Z