# Twilio: Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico

> Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico. Detected 2026-10-26 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r751ef2f459a8a6
Last updated: 2026-10-26T11:14:07Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-26 11:14 UTC · Detected: 2026-10-26 11:14 UTC
- [Source: https://status.twilio.com/incidents/jd7cyxdy7qzf](https://status.twilio.com/incidents/jd7cyxdy7qzf)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/jd7cyxdy7qzf@b795362f987c → after incident\_version:125/jd7cyxdy7qzf@f443421f7cab
- Change 9 of 9 for this incident

Incident page (full timeline): [SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico](https://rewindex.com/company/twilio/incidents/jd7cyxdy7qzf.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-26 11:09 UTC
```

**3. Added: Update** (resolved) · 2026-10-26 11:09 UTC

```diff
+ The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Brazil and Puerto Rico is operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-25 13:53 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico](https://rewindex.com/change/r793c5295dec00c.md) | Normal progress |
| 2026-10-25 14:53 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico](https://rewindex.com/change/rc5e6b4ee1db5e8.md) | Normal progress |
| 2026-10-25 16:53 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico](https://rewindex.com/change/r30bdd51d7c55ff.md) | Normal progress |
| 2026-10-25 20:53 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico](https://rewindex.com/change/r03131862ba2640.md) | Normal progress |
| 2026-10-26 05:03 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico](https://rewindex.com/change/r1c410a7495551c.md) | Normal progress |
| 2026-10-26 07:53 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico](https://rewindex.com/change/r381daf781e14ad.md) | Normal progress |
| 2026-10-26 08:43 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil](https://rewindex.com/change/r0dea963a5b3b46.md) | Normal progress |
| 2026-10-26 10:14 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico](https://rewindex.com/change/rcb7efe54b61242.md) | Normal progress |
| 2026-10-26 11:14 UTC | Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rcb7efe54b61242.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico on Twilio’s status page, changed 2026-10-26 11:14 UTC (change 9 of 9).

- Canonical URL: https://rewindex.com/change/r751ef2f459a8a6
- Citation: Twilio, “Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico” (2026-10-26 11:14 UTC). Archived by Rewindex: https://rewindex.com/change/r751ef2f459a8a6 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (2026-10-26)](https://rewindex.com/change/r751ef2f459a8a6)`


---
Canonical: https://rewindex.com/change/r751ef2f459a8a6 · Markdown: https://rewindex.com/change/r751ef2f459a8a6.md · JSON: https://rewindex.com/api/v1/changes/r751ef2f459a8a6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:32:40.068Z