# Vonage: Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding

> Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding. Detected 2026-11-02 by Rewindex: what changed on Vonage’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r731e6ddae45177
Last updated: 2026-11-02T18:43:45Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-02 18:43 UTC · Detected: 2026-11-02 18:43 UTC
- [Source: https://vonageapi.statuspage.io/incidents/xytgm9d342d2](https://vonageapi.statuspage.io/incidents/xytgm9d342d2)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/xytgm9d342d2@85f1b2f48b4d → after incident\_version:126/xytgm9d342d2@f2923d0ace91
- Change 2 of 2 for this incident

Incident page (full timeline): [Service Issues: Issues impacting WhatsApp Number Onboarding](https://rewindex.com/company/vonage/incidents/xytgm9d342d2.md)
## What changed

**1. Added: Update** (identified) · 2026-11-02 18:35 UTC

```diff
+ We continue to work on a fix for the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 15:53 UTC | [Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding](https://rewindex.com/change/rf0e680c49f1f94.md) |  |
| 2026-11-02 18:43 UTC | Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding (this change) |  |

Previous: [change](https://rewindex.com/change/rf0e680c49f1f94.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r731e6ddae45177 · Markdown: https://rewindex.com/change/r731e6ddae45177.md · JSON: https://rewindex.com/api/v1/changes/r731e6ddae45177 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-02T21:22:58.225Z