# Twilio: Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers

> Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers. Detected 2026-10-20 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r728853d43a2b5d
Last updated: 2026-10-20T08:23:18Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-20 08:23 UTC · Detected: 2026-10-20 08:23 UTC
- [Source: https://stspg.io/lsjdtr9mbvkw](https://stspg.io/lsjdtr9mbvkw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/wnl9z6s2h5l3@69684c31acc3 → after incident\_version:125/wnl9z6s2h5l3@6ace973f0a64
- Change 4 of 5 for this incident

Incident page (full timeline): [Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers](https://rewindex.com/company/twilio/incidents/wnl9z6s2h5l3.md)
## What changed

**1. Changed: Title**

```diff
- Voice Call Failures From Network Subscribers to a Subset of Twilio Thailand Phone Numbers
+ Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers
```

**2. Added: Update** (monitoring) · 2026-10-20 08:13 UTC

```diff
+ We have observed a recovery in voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 03:13 UTC | [Incident updated: Voice Call Failures From Network Subscribers to a Subset of Twilio Thailand Phone Numbers](https://rewindex.com/change/rd3f1572d32a42e.md) | Normal progress |
| 2026-10-20 05:13 UTC | [Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers](https://rewindex.com/change/re57c0a731bd503.md) | Normal progress |
| 2026-10-20 06:13 UTC | [Incident updated: Voice Call Failures From Network Subscribers to a Subset of Twilio Thailand Phone Numbers](https://rewindex.com/change/rf221232e90eb63.md) | Normal progress |
| 2026-10-20 08:23 UTC | Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (this change) | Normal progress |
| 2026-10-20 12:23 UTC | [Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers](https://rewindex.com/change/r53a50f594b20e3.md) | Normal progress |

Previous: [change](https://rewindex.com/change/rf221232e90eb63.md) · Next: [change](https://rewindex.com/change/r53a50f594b20e3.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers on Twilio’s status page, changed 2026-10-20 08:23 UTC (change 4 of 5).

- Canonical URL: https://rewindex.com/change/r728853d43a2b5d
- Citation: Twilio, “Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers” (2026-10-20 08:23 UTC). Archived by Rewindex: https://rewindex.com/change/r728853d43a2b5d (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (2026-10-20)](https://rewindex.com/change/r728853d43a2b5d)`


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Canonical: https://rewindex.com/change/r728853d43a2b5d · Markdown: https://rewindex.com/change/r728853d43a2b5d.md · JSON: https://rewindex.com/api/v1/changes/r728853d43a2b5d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:59:10.342Z