# Twilio: Incident updated: Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia

> Incident updated: Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia. Detected 2026-11-06 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r6f37dcb91c2f44
Last updated: 2026-11-06T01:13:59Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-06 01:13 UTC · Detected: 2026-11-06 01:13 UTC
- [Source: https://status.twilio.com/incidents/n13tys18mwkt](https://status.twilio.com/incidents/n13tys18mwkt)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/n13tys18mwkt@afbdccb59a74 → after incident\_version:125/n13tys18mwkt@3d136f8f6888
- Change 2 of 2 for this incident

Incident page (full timeline): [Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia](https://rewindex.com/company/twilio/incidents/n13tys18mwkt.md)
## What changed

**1. Added: Update** (identified) · 2026-11-06 01:09 UTC

```diff
+ Twilio customers may be experiencing voice call silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-06 00:24 UTC | [Incident updated: Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia](https://rewindex.com/change/r67f1ab8ba63c53.md) | Normal progress |
| 2026-11-06 01:13 UTC | Incident updated: Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r67f1ab8ba63c53.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia on Twilio’s status page, changed 2026-11-06 01:13 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r6f37dcb91c2f44
- Citation: Twilio, “Incident updated: Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia” (2026-11-06 01:13 UTC). Archived by Rewindex: https://rewindex.com/change/r6f37dcb91c2f44 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (2026-11-06)](https://rewindex.com/change/r6f37dcb91c2f44)`


---
Canonical: https://rewindex.com/change/r6f37dcb91c2f44 · Markdown: https://rewindex.com/change/r6f37dcb91c2f44.md · JSON: https://rewindex.com/api/v1/changes/r6f37dcb91c2f44 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-06T16:38:19.698Z