# Dialpad: Incident updated: Some customers may be experiencing issues with devices.

> Incident updated: Some customers may be experiencing issues with devices.. Detected 2026-10-20 by Rewindex: what changed on Dialpad’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r6f1e7e1d6345d8
Last updated: 2026-10-20T16:43:14Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-20 16:43 UTC · Detected: 2026-10-20 16:43 UTC
- [Source: https://stspg.io/0x4dwttycsyr](https://stspg.io/0x4dwttycsyr)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)
- Versions: before incident\_version:121/jt0rk32754x5@feaf8c36212d → after incident\_version:121/jt0rk32754x5@9fdde647bbe4
- Change 1 of 3 for this incident

Incident page (full timeline): [Some customers may be experiencing issues with devices.](https://rewindex.com/company/dialpad/incidents/jt0rk32754x5.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-20 16:38 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 16:43 UTC | Incident updated: Some customers may be experiencing issues with devices. (this change) | Normal progress |
| 2026-10-20 20:23 UTC | [Incident updated: Some customers may be experiencing issues with devices.](https://rewindex.com/change/r013c4d4a2cc455.md) | Normal progress |
| 2026-10-20 22:13 UTC | [Incident updated: Some customers may be experiencing issues with devices.](https://rewindex.com/change/r0bde0b9c84223c.md) | Normal progress |

Next: [change](https://rewindex.com/change/r013c4d4a2cc455.md) · All Dialpad changes: [timeline](https://rewindex.com/company/dialpad/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Some customers may be experiencing issues with devices. on Dialpad’s status page, changed 2026-10-20 16:43 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/r6f1e7e1d6345d8
- Citation: Dialpad, “Incident updated: Some customers may be experiencing issues with devices.” (2026-10-20 16:43 UTC). Archived by Rewindex: https://rewindex.com/change/r6f1e7e1d6345d8 (CC BY 4.0).
- Markdown link: `[Dialpad: Incident updated: Some customers may be experiencing issues with devices. (2026-10-20)](https://rewindex.com/change/r6f1e7e1d6345d8)`


---
Canonical: https://rewindex.com/change/r6f1e7e1d6345d8 · Markdown: https://rewindex.com/change/r6f1e7e1d6345d8.md · JSON: https://rewindex.com/api/v1/changes/r6f1e7e1d6345d8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:36.767Z