# Knock: Incident updated: Sockets service impaired

> Incident updated: Sockets service impaired. Detected 2026-10-30 by Rewindex: what changed on Knock’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r6dde4cb188bf18
Last updated: 2026-10-30T00:03:02Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-30 00:03 UTC · Detected: 2026-10-30 00:03 UTC
- [Source: https://status.knock.app/incidents/01M64ZZXHP05BAM2A0KKH9JV9R](https://status.knock.app/incidents/01M64ZZXHP05BAM2A0KKH9JV9R)
- [Company: Knock](https://rewindex.com/company/knock.md)
- Versions: before incident\_version:740/01M64ZZXHP05BAM2A0KKH9JV9R@363d4a3d506b → after incident\_version:740/01M64ZZXHP05BAM2A0KKH9JV9R@7510dfb4ed4c
- Change 2 of 4 for this incident

Incident page (full timeline): [Sockets service impaired](https://rewindex.com/company/knock/incidents/01M64ZZXHP05BAM2A0KKH9JV9R.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-10-30 00:01 UTC

```diff
+ We've identified the issue with the service and are actively working on a fix.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 23:30 UTC | [Major incident: Sockets service impaired](https://rewindex.com/change/i728228a857a7bb.md) | outage |
| 2026-10-30 00:03 UTC | Incident updated: Sockets service impaired (this change) | Normal progress |
| 2026-10-30 00:43 UTC | [Incident updated: Sockets service impaired](https://rewindex.com/change/r635d2c13f29e8f.md) | Normal progress |
| 2026-10-30 01:13 UTC | [Incident updated: Sockets service impaired](https://rewindex.com/change/rc2c44eea7fdd19.md) | Normal progress |

Previous: [change](https://rewindex.com/change/i728228a857a7bb.md) · Next: [change](https://rewindex.com/change/r635d2c13f29e8f.md) · All Knock changes: [timeline](https://rewindex.com/company/knock/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Sockets service impaired on Knock’s status page, changed 2026-10-30 00:03 UTC (change 2 of 4).

- Canonical URL: https://rewindex.com/change/r6dde4cb188bf18
- Citation: Knock, “Incident updated: Sockets service impaired” (2026-10-30 00:03 UTC). Archived by Rewindex: https://rewindex.com/change/r6dde4cb188bf18 (CC BY 4.0).
- Markdown link: `[Knock: Incident updated: Sockets service impaired (2026-10-30)](https://rewindex.com/change/r6dde4cb188bf18)`


---
Canonical: https://rewindex.com/change/r6dde4cb188bf18 · Markdown: https://rewindex.com/change/r6dde4cb188bf18.md · JSON: https://rewindex.com/api/v1/changes/r6dde4cb188bf18 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:30:41.858Z