# Heap: Incident updated: Delayed event-data availability in the US

> Incident updated: Delayed event-data availability in the US. Detected 2026-11-04 by Rewindex: what changed on Heap’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r6cb0778654ccc4
Last updated: 2026-11-04T05:13:45Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-04 05:13 UTC · Detected: 2026-11-04 05:13 UTC
- [Source: https://status.heap.io/incidents/50cklfw1ncs2](https://status.heap.io/incidents/50cklfw1ncs2)
- [Company: Heap](https://rewindex.com/company/heap.md)
- Versions: before incident\_version:52/50cklfw1ncs2@2af1fd8495f0 → after incident\_version:52/50cklfw1ncs2@40b5fddb5428
- Change 1 of 3 for this incident

Incident page (full timeline): [Delayed event-data availability in the US](https://rewindex.com/company/heap/incidents/50cklfw1ncs2.md)
## What changed

**1. Added: Update** (investigating) · 2026-11-04 05:08 UTC

```diff
+ We are continuing to investigate this issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-04 05:13 UTC | Incident updated: Delayed event-data availability in the US (this change) | Normal progress |
| 2026-11-04 05:23 UTC | [Incident updated: Delayed event-data availability in the US](https://rewindex.com/change/red897af4112657.md) | Normal progress |
| 2026-11-04 10:43 UTC | [Incident updated: Delayed event-data availability in the US](https://rewindex.com/change/rdfec64453e9119.md) |  |

Next: [change](https://rewindex.com/change/red897af4112657.md) · All Heap changes: [timeline](https://rewindex.com/company/heap/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Delayed event-data availability in the US on Heap’s status page, changed 2026-11-04 05:13 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/r6cb0778654ccc4
- Citation: Heap, “Incident updated: Delayed event-data availability in the US” (2026-11-04 05:13 UTC). Archived by Rewindex: https://rewindex.com/change/r6cb0778654ccc4 (CC BY 4.0).
- Markdown link: `[Heap: Incident updated: Delayed event-data availability in the US (2026-11-04)](https://rewindex.com/change/r6cb0778654ccc4)`


---
Canonical: https://rewindex.com/change/r6cb0778654ccc4 · Markdown: https://rewindex.com/change/r6cb0778654ccc4.md · JSON: https://rewindex.com/api/v1/changes/r6cb0778654ccc4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:21:39.118Z