# Twilio: Incident updated: Link Shortening Redirect Errors on Branded Domains

> Incident updated: Link Shortening Redirect Errors on Branded Domains. Detected 2026-10-29 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r6bfb60c819fc8d
Last updated: 2026-10-29T00:44:09Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-29 00:44 UTC · Detected: 2026-10-29 00:44 UTC
- [Source: https://status.twilio.com/incidents/9zqqhk0bwf0f](https://status.twilio.com/incidents/9zqqhk0bwf0f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/9zqqhk0bwf0f@4980af1eb719 → after incident\_version:125/9zqqhk0bwf0f@2b3df09a8781
- Change 2 of 2 for this incident

Incident page (full timeline): [Link Shortening Redirect Errors on Branded Domains](https://rewindex.com/company/twilio/incidents/9zqqhk0bwf0f.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-29 00:35 UTC
```

**3. Added: Update** (resolved) · 2026-10-29 00:35 UTC

```diff
+ Our engineers have monitored the fix and confirmed the issue with shortened links on some branded short domains has been resolved. All services are now operating normally at this time.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 00:13 UTC | [Incident updated: Link Shortening Redirect Errors on Branded Domains](https://rewindex.com/change/r808714641c800a.md) | Normal progress |
| 2026-10-29 00:44 UTC | Incident updated: Link Shortening Redirect Errors on Branded Domains (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r808714641c800a.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Link Shortening Redirect Errors on Branded Domains on Twilio’s status page, changed 2026-10-29 00:44 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r6bfb60c819fc8d
- Citation: Twilio, “Incident updated: Link Shortening Redirect Errors on Branded Domains” (2026-10-29 00:44 UTC). Archived by Rewindex: https://rewindex.com/change/r6bfb60c819fc8d (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Link Shortening Redirect Errors on Branded Domains (2026-10-29)](https://rewindex.com/change/r6bfb60c819fc8d)`


---
Canonical: https://rewindex.com/change/r6bfb60c819fc8d · Markdown: https://rewindex.com/change/r6bfb60c819fc8d.md · JSON: https://rewindex.com/api/v1/changes/r6bfb60c819fc8d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T19:09:45.572Z