# Xero: Incident updated: UK: CIS - Error when verifying CIS contractors

> Incident updated: UK: CIS - Error when verifying CIS contractors. Detected 2026-11-12 by Rewindex: what changed on Xero’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r6b137a7b4b0d32
Last updated: 2026-11-12T10:13:37Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-12 10:13 UTC · Detected: 2026-11-12 10:13 UTC
- [Source: https://status.xero.com/incidents/fcv4l2f293lf](https://status.xero.com/incidents/fcv4l2f293lf)
- [Company: Xero](https://rewindex.com/company/xero.md)
- Versions: before incident\_version:223/fcv4l2f293lf@fc0fbc6dacba → after incident\_version:223/fcv4l2f293lf@76502a8ba5cf
- Change 1 of 1 for this incident

Incident page (full timeline): [UK: CIS - Error when verifying CIS contractors](https://rewindex.com/company/xero/incidents/fcv4l2f293lf.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-11-12 10:09 UTC

```diff
+ HMRC have confirmed there are currently known issues with the CIS verification service and you can find more information on their website https://www.gov.uk/government/publications/construction-industry-scheme-service-availability-and-issues/construction-industry-scheme-cis-service-availability-and-issues
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-12 10:13 UTC | Incident updated: UK: CIS - Error when verifying CIS contractors (this change) | Normal progress |

All Xero changes: [timeline](https://rewindex.com/company/xero/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: UK: CIS - Error when verifying CIS contractors on Xero’s status page, changed 2026-11-12 10:13 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/r6b137a7b4b0d32
- Citation: Xero, “Incident updated: UK: CIS - Error when verifying CIS contractors” (2026-11-12 10:13 UTC). Archived by Rewindex: https://rewindex.com/change/r6b137a7b4b0d32 (CC BY 4.0).
- Markdown link: `[Xero: Incident updated: UK: CIS - Error when verifying CIS contractors (2026-11-12)](https://rewindex.com/change/r6b137a7b4b0d32)`


---
Canonical: https://rewindex.com/change/r6b137a7b4b0d32 · Markdown: https://rewindex.com/change/r6b137a7b4b0d32.md · JSON: https://rewindex.com/api/v1/changes/r6b137a7b4b0d32 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T15:22:00.946Z