# SendGrid: Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-24 05:23 UTC · Detected: 2026-10-24 05:23 UTC
- [Source: https://status.sendgrid.com/incidents/dd5fhn3m0l57](https://status.sendgrid.com/incidents/dd5fhn3m0l57)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)
- Versions: before incident\_version:258/dd5fhn3m0l57@fae665b92c00 → after incident\_version:258/dd5fhn3m0l57@1d01ab632356
- Change 6 of 6 for this incident

Incident page (full timeline): [Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/company/sendgrid/incidents/dd5fhn3m0l57.md)
## What changed

**1. Added: Update** (monitoring) · 2026-10-24 05:13 UTC

```diff
+ We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 16:03 UTC | [Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/change/rbfe3d5fe06b975.md) | Normal progress |
| 2026-10-23 18:04 UTC | [Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/change/ra52931d47955f0.md) | Normal progress |
| 2026-10-23 22:13 UTC | [Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/change/rf161a6afaefa19.md) | Normal progress |
| 2026-10-23 23:03 UTC | [Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/change/rf1809d19e6c665.md) | Normal progress |
| 2026-10-24 01:03 UTC | [Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/change/rc0a40b942e2cda.md) | Normal progress |
| 2026-10-24 05:23 UTC | Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rc0a40b942e2cda.md) · All SendGrid changes: [timeline](https://rewindex.com/company/sendgrid/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r6966ce1667001f · Markdown: https://rewindex.com/change/r6966ce1667001f.md · JSON: https://rewindex.com/api/v1/changes/r6966ce1667001f · Generated 2026-10-24T12:03:22.817Z