# Grafana Cloud: Incident updated: DB issues in prod-sa-east-1

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-20 22:33 UTC · Detected: 2026-10-20 22:33 UTC
- [Source: https://stspg.io/28py1pvhnpjf](https://stspg.io/28py1pvhnpjf)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)
- Versions: before incident\_version:278/3ft2hqqwnl2m@617186c9409f → after incident\_version:278/3ft2hqqwnl2m@219655809053
- Change 1 of 3 for this incident

Incident page (full timeline): [DB issues in prod-sa-east-1](https://rewindex.com/company/grafana-cloud/incidents/3ft2hqqwnl2m.md)
## What changed

**1. Added: Affected components**

```diff
+ AWS Brazil - prod-sa-east-1: API, AWS Brazil - prod-sa-east-1: Public Probes, Synthetic Monitoring - AWS Brazil - prod-sa-east-1: API, Synthetic Monitoring - AWS Brazil - prod-sa-east-1: Public Probes
```

**2. Added: Update** (investigating) · 2026-10-20 22:14 UTC

```diff
+ Synthetic Monitoring alerting is also impacted. We are continuing to investigate this issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 22:33 UTC | Incident updated: DB issues in prod-sa-east-1 (this change) |  |
| 2026-10-20 23:43 UTC | [Incident updated: DB issues in prod-sa-east-1](https://rewindex.com/change/rf275c73f6d4a70.md) |  |
| 2026-10-21 00:13 UTC | [Incident updated: DB issues in prod-sa-east-1](https://rewindex.com/change/r8b2a0e22feaf9a.md) |  |

Next: [change](https://rewindex.com/change/rf275c73f6d4a70.md) · All Grafana Cloud changes: [timeline](https://rewindex.com/company/grafana-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r6804a7c44c9b8a · Markdown: https://rewindex.com/change/r6804a7c44c9b8a.md · JSON: https://rewindex.com/api/v1/changes/r6804a7c44c9b8a · Generated 2026-10-21T00:39:25.846Z