# Vonage: Incident updated: USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator

> Incident updated: USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator. Detected 2026-10-28 by Rewindex: what changed on Vonage’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r66c5ad9334f594
Last updated: 2026-10-28T14:04:16Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-28 14:04 UTC · Detected: 2026-10-28 14:04 UTC
- [Source: https://vonageapi.statuspage.io/incidents/mc77t54xfl1k](https://vonageapi.statuspage.io/incidents/mc77t54xfl1k)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/mc77t54xfl1k@64c5682cdb6f → after incident\_version:126/mc77t54xfl1k@9650824aef84
- Change 1 of 5 for this incident

Incident page (full timeline): [USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator](https://rewindex.com/company/vonage/incidents/mc77t54xfl1k.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-10-28 13:28 UTC

```diff
+ Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-28 14:04 UTC | Incident updated: USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator (this change) | Normal progress |
| 2026-10-29 16:53 UTC | [Incident updated: USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator](https://rewindex.com/change/rf0d8225df98845.md) | Normal progress |
| 2026-10-29 23:03 UTC | [Incident updated: USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator](https://rewindex.com/change/rc54934a8de5299.md) | Normal progress |
| 2026-11-05 01:03 UTC | [Incident updated: USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator](https://rewindex.com/change/r97884f48b66124.md) | Normal progress |
| 2026-11-05 04:04 UTC | [Incident updated: USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator](https://rewindex.com/change/r3c8be846c5506f.md) | Normal progress |

Next: [change](https://rewindex.com/change/rf0d8225df98845.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator on Vonage’s status page, changed 2026-10-28 14:04 UTC (change 1 of 5).

- Canonical URL: https://rewindex.com/change/r66c5ad9334f594
- Citation: Vonage, “Incident updated: USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator” (2026-10-28 14:04 UTC). Archived by Rewindex: https://rewindex.com/change/r66c5ad9334f594 (CC BY 4.0).
- Markdown link: `[Vonage: Incident updated: USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator (2026-10-28)](https://rewindex.com/change/r66c5ad9334f594)`


---
Canonical: https://rewindex.com/change/r66c5ad9334f594 · Markdown: https://rewindex.com/change/r66c5ad9334f594.md · JSON: https://rewindex.com/api/v1/changes/r66c5ad9334f594 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T05:26:52.630Z