# LiveKit: Incident updated: Slow agent room joins in US East and US Central

> Incident updated: Slow agent room joins in US East and US Central. Detected 2026-10-20 by Rewindex: what changed on LiveKit’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r649d4b0c81772c
Last updated: 2026-10-20T23:33:01Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-20 23:33 UTC · Detected: 2026-10-20 23:33 UTC
- [Source: https://stspg.io/1jh7l7w7vk2z](https://stspg.io/1jh7l7w7vk2z)
- [Company: LiveKit](https://rewindex.com/company/livekit.md)
- Versions: before incident\_version:666/32478ky44148@5961bfe8c647 → after incident\_version:666/32478ky44148@8844b356e2d3
- Change 1 of 5 for this incident

Incident page (full timeline): [Slow agent room joins in US East and US Central](https://rewindex.com/company/livekit/incidents/32478ky44148.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-20 23:25 UTC

```diff
+ We identified connection drops at load balancers in our US Central and US East regions that caused a subset of agent room joins to take 5 seconds or longer. We applied a mitigation at 23:15 UTC, and we are seeing connection speeds return to normal.  We are continuing to monitor before marking this resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 23:33 UTC | Incident updated: Slow agent room joins in US East and US Central (this change) | Normal progress |
| 2026-10-20 23:53 UTC | [Incident updated: Increased agent join latency in US East and US Central](https://rewindex.com/change/ra8f555a655c692.md) | Normal progress |
| 2026-10-21 00:03 UTC | [Incident silently edited: Increased join latency in US East and US Central](https://rewindex.com/change/re6feb9e95aa360.md) | Wording only |
| 2026-10-21 00:13 UTC | [Incident silently edited: Increased join latency in US East and US Central](https://rewindex.com/change/r915ead4625f138.md) | Wording only |
| 2026-10-21 00:23 UTC | [Incident silently edited: Increased join latency in US East and US Central](https://rewindex.com/change/rf471b1ffbb119f.md) | Wording only |

Next: [change](https://rewindex.com/change/ra8f555a655c692.md) · All LiveKit changes: [timeline](https://rewindex.com/company/livekit/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Slow agent room joins in US East and US Central on LiveKit’s status page, changed 2026-10-20 23:33 UTC (change 1 of 5).

- Canonical URL: https://rewindex.com/change/r649d4b0c81772c
- Citation: LiveKit, “Incident updated: Slow agent room joins in US East and US Central” (2026-10-20 23:33 UTC). Archived by Rewindex: https://rewindex.com/change/r649d4b0c81772c (CC BY 4.0).
- Markdown link: `[LiveKit: Incident updated: Slow agent room joins in US East and US Central (2026-10-20)](https://rewindex.com/change/r649d4b0c81772c)`


---
Canonical: https://rewindex.com/change/r649d4b0c81772c · Markdown: https://rewindex.com/change/r649d4b0c81772c.md · JSON: https://rewindex.com/api/v1/changes/r649d4b0c81772c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:56:24.070Z