# Twilio: Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy

> Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy. Detected 2026-10-23 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r642ce5b26e82de
Last updated: 2026-10-23T10:53:46Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 10:53 UTC · Detected: 2026-10-23 10:53 UTC
- [Source: https://stspg.io/5p5wt99kk7y9](https://stspg.io/5p5wt99kk7y9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/bhw33yrw9g3x@ae423ada9782 → after incident\_version:125/bhw33yrw9g3x@ca0268957667
- Change 17 of 18 for this incident

Incident page (full timeline): [SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/company/twilio/incidents/bhw33yrw9g3x.md)
## What changed

**1. Added: Update** (monitoring) · 2026-10-23 10:47 UTC

```diff
+ We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 18:03 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r416dadbaa3dc70.md) | Normal progress |
| 2026-10-19 19:53 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/re385ade8e3a750.md) | Normal progress |
| 2026-10-19 21:53 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r932b610667c8a8.md) | Normal progress |
| 2026-10-19 23:33 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r4c2b88ca4c23ef.md) | Normal progress |
| 2026-10-20 00:33 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r68e7455126f4ed.md) | Normal progress |
| 2026-10-20 02:33 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r11960202850424.md) | Normal progress |
| 2026-10-20 03:23 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/rd3ff7ad786cee9.md) | Normal progress |
| 2026-10-20 05:23 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r5b11f83f3c9fef.md) | Normal progress |
| 2026-10-20 06:23 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r16be3a142d3938.md) | Normal progress |
| 2026-10-20 08:23 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r76f5393dd9e6fc.md) | Normal progress |
| 2026-10-20 12:23 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r3357f4bfbd2a05.md) | Normal progress |
| 2026-10-21 04:43 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/rb2af7d7cd5d8bb.md) | Normal progress |
| 2026-10-21 06:43 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/re9edd419c1a738.md) | Normal progress |
| 2026-10-21 10:53 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/ra604da5b93f6b8.md) | Normal progress |
| 2026-10-21 18:53 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r5e172daa71b8d3.md) | Normal progress |
| 2026-10-22 10:53 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r6d160eb9016a45.md) | Normal progress |
| 2026-10-23 10:53 UTC | Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (this change) | Normal progress |
| 2026-10-23 13:03 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r1f732172912ca3.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r6d160eb9016a45.md) · Next: [change](https://rewindex.com/change/r1f732172912ca3.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy on Twilio’s status page, changed 2026-10-23 10:53 UTC (change 17 of 18).

- Canonical URL: https://rewindex.com/change/r642ce5b26e82de
- Citation: Twilio, “Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy” (2026-10-23 10:53 UTC). Archived by Rewindex: https://rewindex.com/change/r642ce5b26e82de (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (2026-10-23)](https://rewindex.com/change/r642ce5b26e82de)`


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Canonical: https://rewindex.com/change/r642ce5b26e82de · Markdown: https://rewindex.com/change/r642ce5b26e82de.md · JSON: https://rewindex.com/api/v1/changes/r642ce5b26e82de · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:21:32.171Z