# Twilio: Incident updated: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy

> Incident updated: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy. Detected 2026-11-09 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r63dccb13cc5e09
Last updated: 2026-11-09T17:43:53Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-09 17:43 UTC · Detected: 2026-11-09 17:43 UTC
- [Source: https://status.twilio.com/incidents/sjmv56s3m0j9](https://status.twilio.com/incidents/sjmv56s3m0j9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/sjmv56s3m0j9@f0c6ad591bac → after incident\_version:125/sjmv56s3m0j9@53765487a91d
- Change 2 of 3 for this incident

Incident page (full timeline): [SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy](https://rewindex.com/company/twilio/incidents/sjmv56s3m0j9.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-11-09 17:30 UTC

```diff
+ We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-09 16:33 UTC | [Incident updated: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy](https://rewindex.com/change/r056c67e7c6be4d.md) | Normal progress |
| 2026-11-09 17:43 UTC | Incident updated: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (this change) | Normal progress |
| 2026-11-09 19:43 UTC | [Incident updated: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy](https://rewindex.com/change/re1ece589130612.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r056c67e7c6be4d.md) · Next: [change](https://rewindex.com/change/re1ece589130612.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy on Twilio’s status page, changed 2026-11-09 17:43 UTC (change 2 of 3).

- Canonical URL: https://rewindex.com/change/r63dccb13cc5e09
- Citation: Twilio, “Incident updated: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy” (2026-11-09 17:43 UTC). Archived by Rewindex: https://rewindex.com/change/r63dccb13cc5e09 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (2026-11-09)](https://rewindex.com/change/r63dccb13cc5e09)`


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Canonical: https://rewindex.com/change/r63dccb13cc5e09 · Markdown: https://rewindex.com/change/r63dccb13cc5e09.md · JSON: https://rewindex.com/api/v1/changes/r63dccb13cc5e09 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:58:52.202Z