# Salesforce: Incident updated: Mule Soft Feature Degradation: Mule Soft Platform MCPServer

> Incident updated: Mule Soft Feature Degradation: Mule Soft Platform MCPServer. Detected 2026-11-09 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r61c03a45b13d7b
Last updated: 2026-11-09T21:33:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-11-09 21:33 UTC · Detected: 2026-11-09 21:33 UTC
- [Source: https://status.salesforce.com/incidents/20004585](https://status.salesforce.com/incidents/20004585)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004585@d326123f9e2d → after incident\_version:130/20004585@bc121b51c689
- Change 4 of 4 for this incident

Incident page (full timeline): [Mule Soft Feature Degradation: Mule Soft Platform MCPServer](https://rewindex.com/company/salesforce/incidents/20004585.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Changed: Start time**

```diff
- 2026-11-09 05:55 UTC
+ 2026-11-08 21:34 UTC
```

**3. Added: Resolved time**

```diff
+ 2026-11-09 21:04 UTC
```

**4. Added: Update** (update) · 2026-11-09 21:03 UTC

```diff
+ Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.
```

**5. Added: Update** (update) · 2026-11-09 21:17 UTC

```diff
+ We completed the fix deployment to all affected regions and confirmed with live traffic that the Budget and Optimizations panels in the MuleSoft Platform Cost Management dashboard are showing data again. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the underlying cause, and preventive action to avoid a repeat in the future.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-09 19:33 UTC | [Incident updated: Mule Soft Feature Degradation: Mule Soft Platform MCPServer](https://rewindex.com/change/r24782e88caf283.md) | Normal progress |
| 2026-11-09 20:33 UTC | [Incident updated: Mule Soft Feature Degradation: Mule Soft Platform MCPServer](https://rewindex.com/change/r1ee6691e60507f.md) | Normal progress |
| 2026-11-09 21:03 UTC | [Incident updated: Mule Soft Feature Degradation: Mule Soft Platform MCPServer](https://rewindex.com/change/rb605331c3f45f6.md) | Normal progress |
| 2026-11-09 21:33 UTC | Incident updated: Mule Soft Feature Degradation: Mule Soft Platform MCPServer (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rb605331c3f45f6.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Mule Soft Feature Degradation: Mule Soft Platform MCPServer on Salesforce’s status page, changed 2026-11-09 21:33 UTC (change 4 of 4).

- Canonical URL: https://rewindex.com/change/r61c03a45b13d7b
- Citation: Salesforce, “Incident updated: Mule Soft Feature Degradation: Mule Soft Platform MCPServer” (2026-11-09 21:33 UTC). Archived by Rewindex: https://rewindex.com/change/r61c03a45b13d7b (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Mule Soft Feature Degradation: Mule Soft Platform MCPServer (2026-11-09)](https://rewindex.com/change/r61c03a45b13d7b)`


---
Canonical: https://rewindex.com/change/r61c03a45b13d7b · Markdown: https://rewindex.com/change/r61c03a45b13d7b.md · JSON: https://rewindex.com/api/v1/changes/r61c03a45b13d7b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:21:58.813Z