# Heap: Incident updated: Data latency for some US customers

> Incident updated: Data latency for some US customers. Detected 2026-11-03 by Rewindex: what changed on Heap’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r5f310f160112d3
Last updated: 2026-11-03T05:43:43Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-03 05:43 UTC · Detected: 2026-11-03 05:43 UTC
- [Source: https://status.heap.io/incidents/zg2n59m9cr34](https://status.heap.io/incidents/zg2n59m9cr34)
- [Company: Heap](https://rewindex.com/company/heap.md)
- Versions: before incident\_version:52/zg2n59m9cr34@0da08c8cdcbb → after incident\_version:52/zg2n59m9cr34@0f1c7cf20f7a
- Change 1 of 1 for this incident

Incident page (full timeline): [Data latency for some US customers](https://rewindex.com/company/heap/incidents/zg2n59m9cr34.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-03 05:36 UTC
```

**3. Added: Update** (resolved) · 2026-11-03 05:36 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 05:43 UTC | Incident updated: Data latency for some US customers (this change) | Normal progress |

All Heap changes: [timeline](https://rewindex.com/company/heap/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/r5f310f160112d3 · Markdown: https://rewindex.com/change/r5f310f160112d3.md · JSON: https://rewindex.com/api/v1/changes/r5f310f160112d3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T19:39:50.286Z