# Salesforce: Incident updated: Feature Service Disruption: Agentforce

> Incident updated: Feature Service Disruption: Agentforce. Detected 2026-11-12 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r5c9319817ae708
Last updated: 2026-11-12T16:03:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-12 16:03 UTC · Detected: 2026-11-12 16:03 UTC
- [Source: https://status.salesforce.com/incidents/20004594](https://status.salesforce.com/incidents/20004594)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004594@7330cf7ce186 → after incident\_version:130/20004594@3256eb93dbf6
- Change 5 of 8 for this incident

Incident page (full timeline): [Feature Service Disruption: Agentforce](https://rewindex.com/company/salesforce/incidents/20004594.md)
## What changed

**1. Added: Update** (update) · 2026-11-12 15:53 UTC

```diff
+ We've identified that Agentforce isn't receiving a required identifier from connection requests made by the mobile Software Development Kit (SDK) and Life Sciences iPad integrations. We believe a recent change removed the identifier. We're preparing a fix that can restore a previously working configuration.  We'll provide an update in 30 minutes or sooner if additional information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-12 14:03 UTC | [Incident updated: Feature Service Disruption: Agentforce](https://rewindex.com/change/r967cbba6c9ae93.md) |  |
| 2026-11-12 14:33 UTC | [Incident updated: Feature Service Disruption: Agentforce](https://rewindex.com/change/r457409e6929828.md) |  |
| 2026-11-12 15:03 UTC | [Incident updated: Feature Service Disruption: Agentforce](https://rewindex.com/change/rfcdc2eae2f145e.md) |  |
| 2026-11-12 15:33 UTC | [Incident updated: Feature Service Disruption: Agentforce](https://rewindex.com/change/r908749e88da6e7.md) |  |
| 2026-11-12 16:03 UTC | Incident updated: Feature Service Disruption: Agentforce (this change) |  |
| 2026-11-12 16:33 UTC | [Incident updated: Feature Service Disruption: Agentforce](https://rewindex.com/change/rc7919015e12309.md) |  |
| 2026-11-12 17:03 UTC | [Incident updated: Feature Service Disruption: Agentforce](https://rewindex.com/change/rc93690ab085cd5.md) |  |
| 2026-11-12 17:33 UTC | [Incident updated: Feature Service Disruption: Agentforce](https://rewindex.com/change/rd1d31c14c50c79.md) |  |

Previous: [change](https://rewindex.com/change/r908749e88da6e7.md) · Next: [change](https://rewindex.com/change/rc7919015e12309.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Feature Service Disruption: Agentforce on Salesforce’s status page, changed 2026-11-12 16:03 UTC (change 5 of 8).

- Canonical URL: https://rewindex.com/change/r5c9319817ae708
- Citation: Salesforce, “Incident updated: Feature Service Disruption: Agentforce” (2026-11-12 16:03 UTC). Archived by Rewindex: https://rewindex.com/change/r5c9319817ae708 (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Feature Service Disruption: Agentforce (2026-11-12)](https://rewindex.com/change/r5c9319817ae708)`


---
Canonical: https://rewindex.com/change/r5c9319817ae708 · Markdown: https://rewindex.com/change/r5c9319817ae708.md · JSON: https://rewindex.com/api/v1/changes/r5c9319817ae708 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T18:06:19.633Z