# SendGrid: Incident updated: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-18 06:23 UTC · Detected: 2026-10-18 06:23 UTC
- [Source: https://stspg.io/f1hwbj5gxntf](https://stspg.io/f1hwbj5gxntf)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)
- Versions: before incident\_version:258/sjg4gk7gfdw1@a786bb37a29c → after incident\_version:258/sjg4gk7gfdw1@f29bdb2e78f8
- Change 4 of 5 for this incident

Incident page (full timeline): [SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey](https://rewindex.com/company/sendgrid/incidents/sjg4gk7gfdw1.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-18 06:21 UTC

```diff
+ We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-17 23:25 UTC | [Incident updated: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey](https://rewindex.com/change/r3f2965a8e54cec.md) | Normal progress |
| 2026-10-18 00:18 UTC | [Incident updated: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey](https://rewindex.com/change/rf1e408ab730d07.md) | Normal progress |
| 2026-10-18 02:23 UTC | [Incident updated: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey](https://rewindex.com/change/rb50a7aa2c8300c.md) | Normal progress |
| 2026-10-18 06:23 UTC | Incident updated: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey (this change) | Normal progress |
| 2026-10-18 08:23 UTC | [Incident silently edited: SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey](https://rewindex.com/change/rc03067bbe61172.md) | Normal progress |

Previous: [change](https://rewindex.com/change/rb50a7aa2c8300c.md) · Next: [change](https://rewindex.com/change/rc03067bbe61172.md) · All SendGrid changes: [timeline](https://rewindex.com/company/sendgrid/changes.md)
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Canonical: https://rewindex.com/change/r5c91d705589197 · Markdown: https://rewindex.com/change/r5c91d705589197.md · JSON: https://rewindex.com/api/v1/changes/r5c91d705589197 · Generated 2026-10-18T12:19:32.295Z