# Scaleway: Incident updated: [Support] Delays in ticket processing

> Incident updated: [Support] Delays in ticket processing. Detected 2026-10-26 by Rewindex: what changed on Scaleway’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r5a9567afc2298f
Last updated: 2026-10-26T08:58:16Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-26 08:58 UTC · Detected: 2026-10-26 08:58 UTC
- [Source: https://stspg.io/jn7vmb7lmqd6](https://stspg.io/jn7vmb7lmqd6)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)
- Versions: before incident\_version:702/3mdrw07fz4sk@8812dbce3c46 → after incident\_version:702/3mdrw07fz4sk@8ecfb7f9b76e
- Change 1 of 1 for this incident

Incident page (full timeline): [\[Support\] Delays in ticket processing](https://rewindex.com/company/scaleway/incidents/3mdrw07fz4sk.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-26 08:46 UTC
```

**3. Added: Update** (resolved) · 2026-10-26 08:46 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-26 08:58 UTC | Incident updated: \[Support\] Delays in ticket processing (this change) | Normal progress |

All Scaleway changes: [timeline](https://rewindex.com/company/scaleway/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: [Support] Delays in ticket processing on Scaleway’s status page, changed 2026-10-26 08:58 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/r5a9567afc2298f
- Citation: Scaleway, “Incident updated: [Support] Delays in ticket processing” (2026-10-26 08:58 UTC). Archived by Rewindex: https://rewindex.com/change/r5a9567afc2298f (CC BY 4.0).
- Markdown link: `[Scaleway: Incident updated: Support Delays in ticket processing (2026-10-26)](https://rewindex.com/change/r5a9567afc2298f)`


---
Canonical: https://rewindex.com/change/r5a9567afc2298f · Markdown: https://rewindex.com/change/r5a9567afc2298f.md · JSON: https://rewindex.com/api/v1/changes/r5a9567afc2298f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:59:31.679Z