# Recurly: Incident updated: Degraded Metrics for Recurly Engage

> Incident updated: Degraded Metrics for Recurly Engage. Detected 2026-10-26 by Rewindex: what changed on Recurly’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r5876fbc777cd16
Last updated: 2026-10-26T03:23:11Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-26 03:23 UTC · Detected: 2026-10-26 03:23 UTC
- [Source: https://status.recurly.com/incidents/01M5TK1GW9H8AJC3ZTPJMMKF7F](https://status.recurly.com/incidents/01M5TK1GW9H8AJC3ZTPJMMKF7F)
- [Company: Recurly](https://rewindex.com/company/recurly.md)
- Versions: before incident\_version:299/01M5TK1GW9H8AJC3ZTPJMMKF7F@6ae1d1f936a0 → after incident\_version:299/01M5TK1GW9H8AJC3ZTPJMMKF7F@7d1f54d49c47
- Change 1 of 1 for this incident

Incident page (full timeline): [Degraded Metrics for Recurly Engage](https://rewindex.com/company/recurly/incidents/01M5TK1GW9H8AJC3ZTPJMMKF7F.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-26 03:14 UTC

```diff
+ Display of Engage prompt metrics is restored. We are monitoring the platform to ensure continued stability.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-26 03:23 UTC | Incident updated: Degraded Metrics for Recurly Engage (this change) |  |

All Recurly changes: [timeline](https://rewindex.com/company/recurly/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r5876fbc777cd16 · Markdown: https://rewindex.com/change/r5876fbc777cd16.md · JSON: https://rewindex.com/api/v1/changes/r5876fbc777cd16 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-26T10:06:43.365Z