# Salesforce: Incident updated: Performance Degradation: Core Service, Live Agent

**Summary:** _summary pending_
- Kind: Incident update · Label: Rewrite: duration shortened (typesafe/jev-1.13-20260917)
- Changed: 2026-10-23 17:33 UTC · Detected: 2026-10-23 17:33 UTC
- [Source: https://status.salesforce.com/incidents/20004526](https://status.salesforce.com/incidents/20004526)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004526@05130c871efc → after incident\_version:130/20004526@bd2ce1f38761
- Change 1 of 1 for this incident

Incident page (full timeline): [Performance Degradation: Core Service, Live Agent](https://rewindex.com/company/salesforce/incidents/20004526.md)
## What changed

**1. Changed: Resolved time**

```diff
- 2026-10-23 18:05 UTC
+ 2026-10-23 15:05 UTC
```

**2. Added: Affected components**

```diff
+ 3 instances
```

**3. Removed: Affected components**

```diff
- 1 instance
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 17:33 UTC | Incident updated: Performance Degradation: Core Service, Live Agent (this change) | Rewrite: duration shortened |

All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/r5722d486e5e1ea · Markdown: https://rewindex.com/change/r5722d486e5e1ea.md · JSON: https://rewindex.com/api/v1/changes/r5722d486e5e1ea · Generated 2026-10-24T12:02:20.745Z