# Customer.io: Incident updated: Customer.io UI is currently unavailable for some customers

> Incident updated: Customer.io UI is currently unavailable for some customers. Detected 2026-10-27 by Rewindex: what changed on Customer.io’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r55b430fecf558f
Last updated: 2026-10-27T19:44:03Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-27 19:44 UTC · Detected: 2026-10-27 19:44 UTC
- [Source: https://status.customerio.com/incidents/slgycxklqvnr](https://status.customerio.com/incidents/slgycxklqvnr)
- [Company: Customer.io](https://rewindex.com/company/customer-io.md)
- Versions: before incident\_version:241/slgycxklqvnr@3c1d1a44e227 → after incident\_version:241/slgycxklqvnr@bafc6c4f96fe
- Change 1 of 1 for this incident

Incident page (full timeline): [Customer.io UI is currently unavailable for some customers](https://rewindex.com/company/customer-io/incidents/slgycxklqvnr.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-27 19:36 UTC
```

**3. Added: Update** (resolved) · 2026-10-27 19:36 UTC

```diff
+ Thank you for your patience while we investigated; this issue is now resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-27 19:44 UTC | Incident updated: Customer.io UI is currently unavailable for some customers (this change) | Normal progress |

All Customer.io changes: [timeline](https://rewindex.com/company/customer-io/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Customer.io UI is currently unavailable for some customers on Customer.io’s status page, changed 2026-10-27 19:44 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/r55b430fecf558f
- Citation: Customer.io, “Incident updated: Customer.io UI is currently unavailable for some customers” (2026-10-27 19:44 UTC). Archived by Rewindex: https://rewindex.com/change/r55b430fecf558f (CC BY 4.0).
- Markdown link: `[Customer.io: Incident updated: Customer.io UI is currently unavailable for some customers (2026-10-27)](https://rewindex.com/change/r55b430fecf558f)`


---
Canonical: https://rewindex.com/change/r55b430fecf558f · Markdown: https://rewindex.com/change/r55b430fecf558f.md · JSON: https://rewindex.com/api/v1/changes/r55b430fecf558f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:53:17.911Z