# Snowflake: Incident updated: INC20000301

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-21 21:43 UTC · Detected: 2026-10-21 21:43 UTC
- [Source: https://stspg.io/1p8djd2f3bkb](https://stspg.io/1p8djd2f3bkb)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)
- Versions: before incident\_version:164/bfh045zclk5k@e9d21b66c24e → after incident\_version:164/bfh045zclk5k@946f4617894b
- Change 7 of 9 for this incident

Incident page (full timeline): [INC20000301](https://rewindex.com/company/snowflake/incidents/bfh045zclk5k.md)
## What changed

**1. Added: Update** (identified) · 2026-10-21 21:35 UTC

```diff
+ Current status: Services in the specified region are recovering, and our monitoring indicates that most core services, including sign-in, Snowsight, query execution, and data ingestion, are returning to normal operation. We're continuing to monitor to confirm full recovery across all services. We'll provide another update within 30 minutes. Customer experience: Customers hosted in the specified region may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, use Snowsight, execute queries, resume virtual warehouses, or ingest files using Snowpipe or Snowpipe Streaming. Scheduled tasks and other automated workloads may also fail to run or may not start as expected. Impact start time: 18:00 UTC October 21, 2026 Preliminary root cause: A recent configuration change in the affected region caused service infrastructure to stop processing requests, resulting in a service disruption.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-21 18:26 UTC | [Critical incident: INC20000301](https://rewindex.com/change/i12715b2e6426ad.md) | critical |
| 2026-10-21 19:03 UTC | [Incident updated: INC20000301](https://rewindex.com/change/rc87e0f374f73d5.md) |  |
| 2026-10-21 19:43 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r89de14fac2f77f.md) |  |
| 2026-10-21 20:13 UTC | [Incident updated: INC20000301](https://rewindex.com/change/rffc779cf2bfbbb.md) |  |
| 2026-10-21 20:43 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r6b4d21aad69d20.md) |  |
| 2026-10-21 21:13 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r7e9eeb00411c64.md) |  |
| 2026-10-21 21:43 UTC | Incident updated: INC20000301 (this change) |  |
| 2026-10-21 22:23 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r300f0aef91109d.md) |  |
| 2026-10-21 23:33 UTC | [Incident updated: INC20000301](https://rewindex.com/change/rf74465e2e1f16e.md) |  |

Previous: [change](https://rewindex.com/change/r7e9eeb00411c64.md) · Next: [change](https://rewindex.com/change/r300f0aef91109d.md) · All Snowflake changes: [timeline](https://rewindex.com/company/snowflake/changes.md)
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Canonical: https://rewindex.com/change/r5514c726ffce6d · Markdown: https://rewindex.com/change/r5514c726ffce6d.md · JSON: https://rewindex.com/api/v1/changes/r5514c726ffce6d · Generated 2026-10-22T01:29:30.341Z