# Honeycomb: Incident updated: Slowness in US region

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-21 23:33 UTC · Detected: 2026-10-21 23:33 UTC
- [Source: https://stspg.io/3rp4g9hght3w](https://stspg.io/3rp4g9hght3w)
- [Company: Honeycomb](https://rewindex.com/company/honeycomb.md)
- Versions: before incident\_version:279/rcknrvx70m20@74946495e813 → after incident\_version:279/rcknrvx70m20@e13a86752c81
- Change 4 of 5 for this incident

Incident page (full timeline): [Slowness in US region](https://rewindex.com/company/honeycomb/incidents/rcknrvx70m20.md)
## What changed

**1. Changed: Status**

```diff
- resolved
+ postmortem
```

**2. Added: Update** (postmortem) · 2026-10-21 23:26 UTC

```diff
+ On October 20, Honeycomb experienced about 3 hours of degraded service in the US region. From 13:30 to 14:40 UTC, querying, the Honeycomb UI, the management API, and triggers experienced elevated latency and error rates, with the highest impact between 13:55 and 14:10 UTC. Some trigger alerts may have been late or missed during that time. SLO processing suffered delays between 13:26 and 14:10 UTC.  From 13:57 to 14:09 UTC, about half of requests to the event ingest API received 5xx errors. Lesser impact occurred between 13:48 to 13:55 \(1% error rate\) and for approximately minute at 14:15 \(3% error rate\). We’ll publish a more in-depth report on Friday, October 23 which will cover detection, remediation, and outstanding action items.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 14:04 UTC | [Major incident: Slowness in US region](https://rewindex.com/change/i151813982193c3.md) | degradation |
| 2026-10-20 15:23 UTC | [Incident updated: Slowness in US region](https://rewindex.com/change/raa40e6694ff3b1.md) | Normal progress |
| 2026-10-20 16:33 UTC | [Incident updated: Slowness in US region](https://rewindex.com/change/r802a3ed4773c0b.md) | Normal progress |
| 2026-10-21 23:33 UTC | Incident updated: Slowness in US region (this change) | Normal progress |
| 2026-10-23 18:33 UTC | [Incident silently edited: Slowness in US region](https://rewindex.com/change/r38955ce048a7a8.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r802a3ed4773c0b.md) · Next: [change](https://rewindex.com/change/r38955ce048a7a8.md) · All Honeycomb changes: [timeline](https://rewindex.com/company/honeycomb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/r5480227bd0c55f · Markdown: https://rewindex.com/change/r5480227bd0c55f.md · JSON: https://rewindex.com/api/v1/changes/r5480227bd0c55f · Generated 2026-10-24T11:03:56.237Z