# Twilio: Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers

> Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers. Detected 2026-10-20 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r53a50f594b20e3
Last updated: 2026-10-20T12:23:08Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-20 12:23 UTC · Detected: 2026-10-20 12:23 UTC
- [Source: https://stspg.io/lsjdtr9mbvkw](https://stspg.io/lsjdtr9mbvkw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/wnl9z6s2h5l3@6ace973f0a64 → after incident\_version:125/wnl9z6s2h5l3@a75d2088e26f
- Change 5 of 5 for this incident

Incident page (full timeline): [Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers](https://rewindex.com/company/twilio/incidents/wnl9z6s2h5l3.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-20 12:14 UTC
```

**3. Added: Update** (resolved) · 2026-10-20 12:14 UTC

```diff
+ The incident has been resolved and voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers are operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 03:13 UTC | [Incident updated: Voice Call Failures From Network Subscribers to a Subset of Twilio Thailand Phone Numbers](https://rewindex.com/change/rd3f1572d32a42e.md) | Normal progress |
| 2026-10-20 05:13 UTC | [Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers](https://rewindex.com/change/re57c0a731bd503.md) | Normal progress |
| 2026-10-20 06:13 UTC | [Incident updated: Voice Call Failures From Network Subscribers to a Subset of Twilio Thailand Phone Numbers](https://rewindex.com/change/rf221232e90eb63.md) | Normal progress |
| 2026-10-20 08:23 UTC | [Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers](https://rewindex.com/change/r728853d43a2b5d.md) | Normal progress |
| 2026-10-20 12:23 UTC | Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r728853d43a2b5d.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers on Twilio’s status page, changed 2026-10-20 12:23 UTC (change 5 of 5).

- Canonical URL: https://rewindex.com/change/r53a50f594b20e3
- Citation: Twilio, “Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers” (2026-10-20 12:23 UTC). Archived by Rewindex: https://rewindex.com/change/r53a50f594b20e3 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (2026-10-20)](https://rewindex.com/change/r53a50f594b20e3)`


---
Canonical: https://rewindex.com/change/r53a50f594b20e3 · Markdown: https://rewindex.com/change/r53a50f594b20e3.md · JSON: https://rewindex.com/api/v1/changes/r53a50f594b20e3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:22:30.576Z