# Bandwidth: Incident updated: Australia based SMS Messaging Incident

> Incident updated: Australia based SMS Messaging Incident. Detected 2026-10-21 by Rewindex: what changed on Bandwidth’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r538046e73e4d67
Last updated: 2026-10-21T09:23:19Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-21 09:23 UTC · Detected: 2026-10-21 09:23 UTC
- [Source: https://stspg.io/6byd9rrvqv19](https://stspg.io/6byd9rrvqv19)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)
- Versions: before incident\_version:690/y2pxh3c11j76@8eec5de580b8 → after incident\_version:690/y2pxh3c11j76@fe5a8c2da3c7
- Change 4 of 4 for this incident

Incident page (full timeline): [Australia based SMS Messaging Incident](https://rewindex.com/company/bandwidth/incidents/y2pxh3c11j76.md)
## What changed

**1. Changed: Status**

```diff
- resolved
+ postmortem
```

**2. Added: Update** (postmortem) · 2026-10-21 09:20 UTC

```diff
+ Between 14:45 UTC and 17:16 UTC on October 20, 2026, Inbound and Outbound SMS messaging to Australia based destinations experienced missing delivery receipts and failed or timed-out messages.  Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.  We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 17:13 UTC | [Incident updated: Australia based SMS Messaging Incident](https://rewindex.com/change/r3c623358d0df5b.md) | Normal progress |
| 2026-10-20 18:53 UTC | [Incident updated: Australia based SMS Messaging Incident](https://rewindex.com/change/rfc57c9dc08e4ba.md) | Normal progress |
| 2026-10-20 20:03 UTC | [Incident updated: Australia based SMS Messaging Incident](https://rewindex.com/change/r34bf609a5840d1.md) | Normal progress |
| 2026-10-21 09:23 UTC | Incident updated: Australia based SMS Messaging Incident (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r34bf609a5840d1.md) · All Bandwidth changes: [timeline](https://rewindex.com/company/bandwidth/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Australia based SMS Messaging Incident on Bandwidth’s status page, changed 2026-10-21 09:23 UTC (change 4 of 4).

- Canonical URL: https://rewindex.com/change/r538046e73e4d67
- Citation: Bandwidth, “Incident updated: Australia based SMS Messaging Incident” (2026-10-21 09:23 UTC). Archived by Rewindex: https://rewindex.com/change/r538046e73e4d67 (CC BY 4.0).
- Markdown link: `[Bandwidth: Incident updated: Australia based SMS Messaging Incident (2026-10-21)](https://rewindex.com/change/r538046e73e4d67)`


---
Canonical: https://rewindex.com/change/r538046e73e4d67 · Markdown: https://rewindex.com/change/r538046e73e4d67.md · JSON: https://rewindex.com/api/v1/changes/r538046e73e4d67 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:10.639Z