# SendGrid: Incident updated: SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria

> Incident updated: SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria. Detected 2026-11-02 by Rewindex: what changed on SendGrid’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r522a2489a16ef2
Last updated: 2026-11-02T15:43:46Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-02 15:43 UTC · Detected: 2026-11-02 15:43 UTC
- [Source: https://status.sendgrid.com/incidents/jmw0g5sjstpm](https://status.sendgrid.com/incidents/jmw0g5sjstpm)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)
- Versions: before incident\_version:258/jmw0g5sjstpm@576880e80fa0 → after incident\_version:258/jmw0g5sjstpm@bfd923f548a9
- Change 1 of 4 for this incident

Incident page (full timeline): [SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria](https://rewindex.com/company/sendgrid/incidents/jmw0g5sjstpm.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Delays and Failures from Twilio Alphanumeric Sender IDs to T-Mobile Austria
+ SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria
```

**2. Changed: Status**

```diff
- investigating
+ identified
```

**3. Added: Update** (identified) · 2026-11-02 15:39 UTC

```diff
+ Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 15:43 UTC | Incident updated: SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (this change) |  |
| 2026-11-02 16:43 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria](https://rewindex.com/change/r8b2ed008ead595.md) |  |
| 2026-11-02 18:43 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria](https://rewindex.com/change/r904093d4771844.md) |  |
| 2026-11-02 20:53 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria](https://rewindex.com/change/r7eebebd4ba289a.md) |  |

Next: [change](https://rewindex.com/change/r8b2ed008ead595.md) · All SendGrid changes: [timeline](https://rewindex.com/company/sendgrid/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r522a2489a16ef2 · Markdown: https://rewindex.com/change/r522a2489a16ef2.md · JSON: https://rewindex.com/api/v1/changes/r522a2489a16ef2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-02T21:21:15.883Z