# Twilio: Incident updated: SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

> Incident updated: SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil. Detected 2026-10-28 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r51e6c06c1befb8
Last updated: 2026-10-28T15:44:08Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-28 15:44 UTC · Detected: 2026-10-28 15:44 UTC
- [Source: https://status.twilio.com/incidents/0qtrd5dcsg46](https://status.twilio.com/incidents/0qtrd5dcsg46)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/0qtrd5dcsg46@af60bc57cb51 → after incident\_version:125/0qtrd5dcsg46@c5f14df7dcf1
- Change 10 of 18 for this incident

Incident page (full timeline): [SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/company/twilio/incidents/0qtrd5dcsg46.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Failures and Delays Between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil
+ SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
```

**2. Added: Update** (identified) · 2026-10-28 15:34 UTC

```diff
+ Twilio customers may be experiencing SMS delivery failures and delays from a subset of Twilio Brazil Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-27 01:13 UTC | [Incident updated: SMS Delivery Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r5a93dc962ca524.md) | Normal progress |
| 2026-10-27 03:13 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r71fc6bcb7d67b7.md) | Normal progress |
| 2026-10-27 07:23 UTC | [Incident updated: SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r93ba21e9d7ec03.md) | Normal progress |
| 2026-10-27 15:24 UTC | [Incident updated: SMS Delivery Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r77c43cddfcba13.md) | Normal progress |
| 2026-10-28 07:04 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r99332d6efd1fd6.md) | Normal progress |
| 2026-10-28 08:03 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r7b81416e691695.md) | Normal progress |
| 2026-10-28 10:13 UTC | [Incident updated: SMS Delivery Delays and Failures Between Twilio Brazil Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r6dffcde5742fc1.md) | Normal progress |
| 2026-10-28 14:13 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r33ef35e7640fee.md) | Normal progress |
| 2026-10-28 14:33 UTC | [Incident updated: SMS Delivery Failures and Delays Between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r1a05ad0b49afe7.md) | Normal progress |
| 2026-10-28 15:44 UTC | Incident updated: SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (this change) | Normal progress |
| 2026-10-28 17:44 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r7b506386435985.md) | Normal progress |
| 2026-10-28 21:43 UTC | [Incident updated: SMS Delivery Delays and Failures Between Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r79b6ce63a7724e.md) | Normal progress |
| 2026-10-29 05:43 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/rf03afabb946f4f.md) | Normal progress |
| 2026-10-29 21:53 UTC | [Incident updated: SMS Delivery Failures and Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://rewindex.com/change/r1a3aa2704cb040.md) | Normal progress |
| 2026-10-30 10:33 UTC | [Incident updated: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Brazil](https://rewindex.com/change/rd78a1f6e1c2582.md) | Normal progress |
| 2026-10-30 12:33 UTC | [Incident updated: SMS Delivery Failures from Twilio Phone Numbers to Multiple Networks in Brazil](https://rewindex.com/change/r4c30cc6d5283fe.md) | Normal progress |
| 2026-10-30 16:43 UTC | [Incident updated: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Brazil](https://rewindex.com/change/rf7dd36c94444cb.md) | Normal progress |
| 2026-10-30 22:13 UTC | [Incident updated: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Brazil](https://rewindex.com/change/r08d5e57c1d4096.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r1a05ad0b49afe7.md) · Next: [change](https://rewindex.com/change/r7b506386435985.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil on Twilio’s status page, changed 2026-10-28 15:44 UTC (change 10 of 18).

- Canonical URL: https://rewindex.com/change/r51e6c06c1befb8
- Citation: Twilio, “Incident updated: SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil” (2026-10-28 15:44 UTC). Archived by Rewindex: https://rewindex.com/change/r51e6c06c1befb8 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (2026-10-28)](https://rewindex.com/change/r51e6c06c1befb8)`


---
Canonical: https://rewindex.com/change/r51e6c06c1befb8 · Markdown: https://rewindex.com/change/r51e6c06c1befb8.md · JSON: https://rewindex.com/api/v1/changes/r51e6c06c1befb8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:40.258Z