# Intercom: Incident updated: Elevated errors and latencies in the European hosting region.

> Incident updated: Elevated errors and latencies in the European hosting region.. Detected 2026-11-06 by Rewindex: what changed on Intercom’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r516c776c530cc0
Last updated: 2026-11-06T16:33:16Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-06 16:33 UTC · Detected: 2026-11-06 16:33 UTC
- [Source: https://www.finstatus.com/incidents/01M6RR308RJZN119CX52KZDMVZ](https://www.finstatus.com/incidents/01M6RR308RJZN119CX52KZDMVZ)
- [Company: Intercom](https://rewindex.com/company/intercom.md)
- Versions: before incident\_version:331/01M6RR308RJZN119CX52KZDMVZ@65e9933494a6 → after incident\_version:331/01M6RR308RJZN119CX52KZDMVZ@ffecd512d945
- Change 2 of 2 for this incident

Incident page (full timeline): [Elevated errors and latencies in the European hosting region.](https://rewindex.com/company/intercom/incidents/01M6RR308RJZN119CX52KZDMVZ.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Changed: Start time**

```diff
- 2026-11-06 15:36 UTC
+ 2026-11-06 15:27 UTC
```

**3. Added: Resolved time**

```diff
+ 2026-11-06 16:26 UTC
```

**4. Added: Update** (resolved) · 2026-11-06 16:26 UTC

```diff
+ Between 15:27 - 15:35 UTC we experienced an outage of Fin and the Intercom helpdesk in the European hosting region. We will publish a writeup of the outage on our status page.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-06 15:27 UTC | [Major incident: Elevated errors and latencies in the European hosting region.](https://rewindex.com/change/icc5f7817709856.md) | major |
| 2026-11-06 16:33 UTC | Incident updated: Elevated errors and latencies in the European hosting region. (this change) |  |

Previous: [change](https://rewindex.com/change/icc5f7817709856.md) · All Intercom changes: [timeline](https://rewindex.com/company/intercom/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Elevated errors and latencies in the European hosting region. on Intercom’s status page, changed 2026-11-06 16:33 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r516c776c530cc0
- Citation: Intercom, “Incident updated: Elevated errors and latencies in the European hosting region.” (2026-11-06 16:33 UTC). Archived by Rewindex: https://rewindex.com/change/r516c776c530cc0 (CC BY 4.0).
- Markdown link: `[Intercom: Incident updated: Elevated errors and latencies in the European hosting region. (2026-11-06)](https://rewindex.com/change/r516c776c530cc0)`


---
Canonical: https://rewindex.com/change/r516c776c530cc0 · Markdown: https://rewindex.com/change/r516c776c530cc0.md · JSON: https://rewindex.com/api/v1/changes/r516c776c530cc0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-06T17:02:05.485Z