# Salesforce: Incident updated: Mule Soft Feature Disruption: Runtime Manager

> Incident updated: Mule Soft Feature Disruption: Runtime Manager. Detected 2026-10-23 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r513098e3f2d059
Last updated: 2026-10-23T18:03:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 18:03 UTC · Detected: 2026-10-23 18:03 UTC
- [Source: https://status.salesforce.com/incidents/20004525](https://status.salesforce.com/incidents/20004525)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004525@ffdff05b01ae → after incident\_version:130/20004525@a092202ad1e6
- Change 2 of 2 for this incident

Incident page (full timeline): [Mule Soft Feature Disruption: Runtime Manager](https://rewindex.com/company/salesforce/incidents/20004525.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-23 17:12 UTC
```

**3. Added: Update** (update) · 2026-10-23 17:38 UTC

```diff
+ Scheduled jobs for some Government Cloud customers, which were running about 7 hours later than configured, are now running at their configured times. The issue was linked to a time zone setting on the affected servers. We corrected the setting and restarted the affected servers, and validation confirmed the fix. Some customers may see duplicate runs of scheduled jobs caused by the restarts. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 17:03 UTC | [Incident updated: Mule Soft Feature Disruption: Runtime Manager](https://rewindex.com/change/rc61c82dd281e08.md) | Normal progress |
| 2026-10-23 18:03 UTC | Incident updated: Mule Soft Feature Disruption: Runtime Manager (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rc61c82dd281e08.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Mule Soft Feature Disruption: Runtime Manager on Salesforce’s status page, changed 2026-10-23 18:03 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r513098e3f2d059
- Citation: Salesforce, “Incident updated: Mule Soft Feature Disruption: Runtime Manager” (2026-10-23 18:03 UTC). Archived by Rewindex: https://rewindex.com/change/r513098e3f2d059 (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Mule Soft Feature Disruption: Runtime Manager (2026-10-23)](https://rewindex.com/change/r513098e3f2d059)`


---
Canonical: https://rewindex.com/change/r513098e3f2d059 · Markdown: https://rewindex.com/change/r513098e3f2d059.md · JSON: https://rewindex.com/api/v1/changes/r513098e3f2d059 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:33.704Z