# Twilio: Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada

> Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada. Detected 2026-11-08 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r4add5af2c50110
Last updated: 2026-11-08T17:03:50Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-08 17:03 UTC · Detected: 2026-11-08 17:03 UTC
- [Source: https://status.twilio.com/incidents/x2w2p6b9d9dr](https://status.twilio.com/incidents/x2w2p6b9d9dr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/x2w2p6b9d9dr@24353c29069a → after incident\_version:125/x2w2p6b9d9dr@3c99b836a3fc
- Change 2 of 2 for this incident

Incident page (full timeline): [Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada](https://rewindex.com/company/twilio/incidents/x2w2p6b9d9dr.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-11-08 16:59 UTC

```diff
+ We have identified the cause of the Silent Network Authentication (SNA) Failure Increase and Gateway API Failure Increase to EnStream in Canada. We will continue working with our Service Provider to resolve the incident. An update will be provided in 1 hour or as soon as more details become available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-08 16:13 UTC | [Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada](https://rewindex.com/change/r4da4f3e0144211.md) |  |
| 2026-11-08 17:03 UTC | Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (this change) |  |

Previous: [change](https://rewindex.com/change/r4da4f3e0144211.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada on Twilio’s status page, changed 2026-11-08 17:03 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r4add5af2c50110
- Citation: Twilio, “Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada” (2026-11-08 17:03 UTC). Archived by Rewindex: https://rewindex.com/change/r4add5af2c50110 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (2026-11-08)](https://rewindex.com/change/r4add5af2c50110)`


---
Canonical: https://rewindex.com/change/r4add5af2c50110 · Markdown: https://rewindex.com/change/r4add5af2c50110.md · JSON: https://rewindex.com/api/v1/changes/r4add5af2c50110 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-08T18:04:01.885Z