# Vonage: Incident updated: Verify V2 Silent Auth Issue

> Incident updated: Verify V2 Silent Auth Issue. Detected 2026-11-02 by Rewindex: what changed on Vonage’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r4a69dce4d5b3e6
Last updated: 2026-11-02T13:43:45Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-02 13:43 UTC · Detected: 2026-11-02 13:43 UTC
- [Source: https://vonageapi.statuspage.io/incidents/73wb2l7f4vn7](https://vonageapi.statuspage.io/incidents/73wb2l7f4vn7)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/73wb2l7f4vn7@189970ffe9c6 → after incident\_version:126/73wb2l7f4vn7@ff32bf9c3559
- Change 1 of 3 for this incident

Incident page (full timeline): [Verify V2 Silent Auth Issue](https://rewindex.com/company/vonage/incidents/73wb2l7f4vn7.md)
## What changed

**1. Added: Update** (investigating) · 2026-11-02 13:36 UTC

```diff
+ We are working to resolve the issue that may be impacting your Verify V2 Silent Authentication service. During the incident, customers may experience 500 errors during silent authentication requests. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. Incident Start Time: 11/02/2026 08:30 UTC If you have any questions, please contact api.support.vonage.com.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 13:43 UTC | Incident updated: Verify V2 Silent Auth Issue (this change) | Normal progress |
| 2026-11-02 15:43 UTC | [Incident updated: Verify V2 Silent Auth Issue](https://rewindex.com/change/r9ed095d1c5ab97.md) | Normal progress |
| 2026-11-02 17:33 UTC | [Incident updated: Verify V2 Silent Auth Issue](https://rewindex.com/change/rcad9a567fe4331.md) | Normal progress |

Next: [change](https://rewindex.com/change/r9ed095d1c5ab97.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Verify V2 Silent Auth Issue on Vonage’s status page, changed 2026-11-02 13:43 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/r4a69dce4d5b3e6
- Citation: Vonage, “Incident updated: Verify V2 Silent Auth Issue” (2026-11-02 13:43 UTC). Archived by Rewindex: https://rewindex.com/change/r4a69dce4d5b3e6 (CC BY 4.0).
- Markdown link: `[Vonage: Incident updated: Verify V2 Silent Auth Issue (2026-11-02)](https://rewindex.com/change/r4a69dce4d5b3e6)`


---
Canonical: https://rewindex.com/change/r4a69dce4d5b3e6 · Markdown: https://rewindex.com/change/r4a69dce4d5b3e6.md · JSON: https://rewindex.com/api/v1/changes/r4a69dce4d5b3e6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:43.459Z