# Dynatrace: Incident updated: Support Portal Access Disruption

> Incident updated: Support Portal Access Disruption. Detected 2026-11-13 by Rewindex: what changed on Dynatrace’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r4961337a58a766
Last updated: 2026-11-13T23:43:36Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-13 23:43 UTC · Detected: 2026-11-13 23:43 UTC
- [Source: https://dynatrace.status.io/pages/incident/546d8cb6af8407b6730000cb/6af783192de8e70443a0607b](https://dynatrace.status.io/pages/incident/546d8cb6af8407b6730000cb/6af783192de8e70443a0607b)
- [Company: Dynatrace](https://rewindex.com/company/dynatrace.md)
- Versions: before incident\_version:275/6af783192de8e70443a0607b@18ed31c794da → after incident\_version:275/6af783192de8e70443a0607b@6af7ce35df6f
- Change 2 of 2 for this incident

Incident page (full timeline): [Support Portal Access Disruption](https://rewindex.com/company/dynatrace/incidents/6af783192de8e70443a0607b.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-13 23:35 UTC
```

**3. Added: Update** (resolved) · 2026-11-13 23:35 UTC

```diff
+ Following investigation, we confirmed that the portal remained available and operating normally. We have not identified any service impact, and this incident is now resolved. If you are experiencing issues logging in to our Support Portal, Dynatrace University or Dynatrace Community please contact our Support team at 1-844-900-DYNA (3962)
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-13 21:37 UTC | [Critical incident: Support Portal Access Disruption](https://rewindex.com/change/i2b83ba78088de8.md) | critical |
| 2026-11-13 23:43 UTC | Incident updated: Support Portal Access Disruption (this change) |  |

Previous: [change](https://rewindex.com/change/i2b83ba78088de8.md) · All Dynatrace changes: [timeline](https://rewindex.com/company/dynatrace/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Support Portal Access Disruption on Dynatrace’s status page, changed 2026-11-13 23:43 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r4961337a58a766
- Citation: Dynatrace, “Incident updated: Support Portal Access Disruption” (2026-11-13 23:43 UTC). Archived by Rewindex: https://rewindex.com/change/r4961337a58a766 (CC BY 4.0).
- Markdown link: `[Dynatrace: Incident updated: Support Portal Access Disruption (2026-11-13)](https://rewindex.com/change/r4961337a58a766)`


---
Canonical: https://rewindex.com/change/r4961337a58a766 · Markdown: https://rewindex.com/change/r4961337a58a766.md · JSON: https://rewindex.com/api/v1/changes/r4961337a58a766 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T04:28:13.498Z