# OVHcloud: Incident updated: [Global][Collaborative Solutions] - MX Plan incident notification

> Incident updated: [Global][Collaborative Solutions] - MX Plan incident notification. Detected 2026-11-07 by Rewindex: what changed on OVHcloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r47da01efbd88e2
Last updated: 2026-11-07T15:03:59Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-07 15:03 UTC · Detected: 2026-11-07 15:03 UTC
- [Source: https://web-cloud.status-ovhcloud.com/incidents/p4cx1y5z4x9q](https://web-cloud.status-ovhcloud.com/incidents/p4cx1y5z4x9q)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before incident\_version:765/p4cx1y5z4x9q@10c9be73118e → after incident\_version:765/p4cx1y5z4x9q@d43dcf382d4f
- Change 2 of 2 for this incident

Incident page (full timeline): [\[Global\]\[Collaborative Solutions\] - MX Plan incident notification](https://rewindex.com/company/ovhcloud/incidents/p4cx1y5z4x9q.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-07 14:54 UTC
```

**3. Added: Update** (resolved) · 2026-11-07 14:54 UTC

```diff
+ We would like to inform you that the incident affecting our MX Plan offering has now been resolved. Please find the details of this incident below : Start time : 07/11/2026 09:00 UTC End time : 07/11/2026 14:47 UTC Impacted Service(s) : Sending and receiving emails on MX Plan was temporarily unavailable. Customers Impact : Customers were temporarily unable to send or receive emails on their MX Plan email accounts. Incoming emails were queued and have been delivered following the resolution of the incident. Root Cause : This incident was caused by a software issue. We thank you for your understanding and patience throughout this incident.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-07 13:48 UTC | [Major incident: \[Global\]\[Collaborative Solutions\] - MX Plan incident notification](https://rewindex.com/change/ice52c7ada0d005.md) | major |
| 2026-11-07 15:03 UTC | Incident updated: \[Global\]\[Collaborative Solutions\] - MX Plan incident notification (this change) |  |

Previous: [change](https://rewindex.com/change/ice52c7ada0d005.md) · All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: [Global][Collaborative Solutions] - MX Plan incident notification on OVHcloud’s status page, changed 2026-11-07 15:03 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r47da01efbd88e2
- Citation: OVHcloud, “Incident updated: [Global][Collaborative Solutions] - MX Plan incident notification” (2026-11-07 15:03 UTC). Archived by Rewindex: https://rewindex.com/change/r47da01efbd88e2 (CC BY 4.0).
- Markdown link: `[OVHcloud: Incident updated: GlobalCollaborative Solutions - MX Plan incident notification (2026-11-07)](https://rewindex.com/change/r47da01efbd88e2)`


---
Canonical: https://rewindex.com/change/r47da01efbd88e2 · Markdown: https://rewindex.com/change/r47da01efbd88e2.md · JSON: https://rewindex.com/api/v1/changes/r47da01efbd88e2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-07T16:28:30.808Z