# Salesforce: Incident updated: Service Disruption: Core Service

> Incident updated: Service Disruption: Core Service. Detected 2026-10-28 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r46fbc4ff6d92c5
Last updated: 2026-10-28T02:03:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-28 02:03 UTC · Detected: 2026-10-28 02:03 UTC
- [Source: https://status.salesforce.com/incidents/20004540](https://status.salesforce.com/incidents/20004540)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004540@b78ee230a6f4 → after incident\_version:130/20004540@30a74832a8d5
- Change 5 of 6 for this incident

Incident page (full timeline): [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20004540.md)
## What changed

**1. Added: Affected components**

```diff
+ 4 instances
```

**2. Removed: Affected components**

```diff
- 3 instances
```

**3. Added: Update** (update) · 2026-10-28 01:38 UTC

```diff
+ Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.  
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-27 20:59 UTC | [Major incident: Service Disruption: Core Service](https://rewindex.com/change/i2b9bcd40f74ee9.md) | major |
| 2026-10-27 22:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r3be22f0dfb02f3.md) |  |
| 2026-10-27 23:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/rfaab474adaa1c3.md) |  |
| 2026-10-28 01:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r707201d2d2793d.md) |  |
| 2026-10-28 02:03 UTC | Incident updated: Service Disruption: Core Service (this change) |  |
| 2026-10-28 03:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r999b5d9887970f.md) |  |

Previous: [change](https://rewindex.com/change/r707201d2d2793d.md) · Next: [change](https://rewindex.com/change/r999b5d9887970f.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r46fbc4ff6d92c5 · Markdown: https://rewindex.com/change/r46fbc4ff6d92c5.md · JSON: https://rewindex.com/api/v1/changes/r46fbc4ff6d92c5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-28T09:59:24.000Z