# Vonage: Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers

> Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers. Detected 2026-10-29 by Rewindex: what changed on Vonage’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r46be7023439694
Last updated: 2026-10-29T20:44:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-29 20:44 UTC · Detected: 2026-10-29 20:44 UTC
- [Source: https://vonageapi.statuspage.io/incidents/zrkrvgkcm9zd](https://vonageapi.statuspage.io/incidents/zrkrvgkcm9zd)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/zrkrvgkcm9zd@186dde6d36ee → after incident\_version:126/zrkrvgkcm9zd@8abdc16680cc
- Change 8 of 9 for this incident

Incident page (full timeline): [Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/zrkrvgkcm9zd.md)
## What changed

**1. Added: Update** (identified) · 2026-10-29 20:35 UTC

```diff
+ We have worked with our carrier partner to identify workaround measures for the degradation impacting voice calls towards all networks affecting a subset of Vonage Norway Long Virtual Numbers (LVNs). While we work toward a permanent resolution for Sweden and Norway, a workaround is available right now: simply use an alternative international number when placing calls to these destinations. We encourage all impacted customers to implement this as soon as possible. If you have any questions or require further assistance, please do not hesitate to contact api.support@vonage.com. We apologize for any inconvenience caused and thank you for your patience and understanding throughout this incident.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-22 14:03 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r967b52f9004ad9.md) | Normal progress |
| 2026-10-24 16:03 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/redf877b5e0d82e.md) | Normal progress |
| 2026-10-27 03:43 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r2a222a966376ab.md) | Normal progress |
| 2026-10-27 21:13 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r004e4a045d064b.md) | Normal progress |
| 2026-10-28 03:03 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r39ad064d02d47f.md) | Normal progress |
| 2026-10-28 08:03 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/rdc4caa457a98f7.md) | Normal progress |
| 2026-10-29 07:44 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r7343a044073fa2.md) | Normal progress |
| 2026-10-29 20:44 UTC | Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers (this change) |  |
| 2026-10-29 21:13 UTC | [Incident silently edited: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r03bb1bd184693b.md) |  |

Previous: [change](https://rewindex.com/change/r7343a044073fa2.md) · Next: [change](https://rewindex.com/change/r03bb1bd184693b.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r46be7023439694 · Markdown: https://rewindex.com/change/r46be7023439694.md · JSON: https://rewindex.com/api/v1/changes/r46be7023439694 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-30T01:18:20.099Z