# OVHcloud: Incident updated: [GRA4][Web Hosting] - Databases incident notification

> Incident updated: [GRA4][Web Hosting] - Databases incident notification. Detected 2026-11-13 by Rewindex: what changed on OVHcloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r465f91e9e9b3a7
Last updated: 2026-11-13T22:03:37Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-13 22:03 UTC · Detected: 2026-11-13 22:03 UTC
- [Source: https://web-cloud.status-ovhcloud.com/incidents/b655lhptl2qp](https://web-cloud.status-ovhcloud.com/incidents/b655lhptl2qp)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before incident\_version:765/b655lhptl2qp@ced435d79a13 → after incident\_version:765/b655lhptl2qp@b941ae49eb2d
- Change 2 of 2 for this incident

Incident page (full timeline): [\[GRA4\]\[Web Hosting\] - Databases incident notification](https://rewindex.com/company/ovhcloud/incidents/b655lhptl2qp.md)
## What changed

**1. Changed: Title**

```diff
- [GRA4][Databases] - CloudDB incident notification
+ [GRA4][Web Hosting] - Databases incident notification
```

**2. Changed: Status**

```diff
- investigating
+ resolved
```

**3. Added: Resolved time**

```diff
+ 2026-11-13 21:56 UTC
```

**4. Added: Update** (resolved) · 2026-11-13 21:56 UTC

```diff
+ We would like to inform you that the incident affecting our Databases offering has now been resolved. Please find the details of this incident below : Start time : 13/11/2026 21:26 UTC End time : 13/11/2026 21:54 UTC Impacted Service(s) : SharedSQL databases hosted on sharedsql052.eu012 were unreachable. Customers Impact : Customers were temporarily unable to access their data located on sharedsql052.eu012. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-13 21:50 UTC | [Major incident: \[GRA4\]\[Databases\] - CloudDB incident notification](https://rewindex.com/change/i53538fb9a602c1.md) | major |
| 2026-11-13 22:03 UTC | Incident updated: \[GRA4\]\[Web Hosting\] - Databases incident notification (this change) |  |

Previous: [change](https://rewindex.com/change/i53538fb9a602c1.md) · All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: [GRA4][Web Hosting] - Databases incident notification on OVHcloud’s status page, changed 2026-11-13 22:03 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r465f91e9e9b3a7
- Citation: OVHcloud, “Incident updated: [GRA4][Web Hosting] - Databases incident notification” (2026-11-13 22:03 UTC). Archived by Rewindex: https://rewindex.com/change/r465f91e9e9b3a7 (CC BY 4.0).
- Markdown link: `[OVHcloud: Incident updated: GRA4Web Hosting - Databases incident notification (2026-11-13)](https://rewindex.com/change/r465f91e9e9b3a7)`


---
Canonical: https://rewindex.com/change/r465f91e9e9b3a7 · Markdown: https://rewindex.com/change/r465f91e9e9b3a7.md · JSON: https://rewindex.com/api/v1/changes/r465f91e9e9b3a7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T04:28:12.951Z