# Twilio: Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States of America & Canada

> Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States of America & Canada. Detected 2026-10-23 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r456f2618fc26ad
Last updated: 2026-10-23T13:53:46Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-23 13:53 UTC · Detected: 2026-10-23 13:53 UTC
- [Source: https://status.twilio.com/incidents/8l8ng5ylhx76](https://status.twilio.com/incidents/8l8ng5ylhx76)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/8l8ng5ylhx76@642a06221bc5 → after incident\_version:125/8l8ng5ylhx76@5455153b7d3a
- Change 3 of 7 for this incident

Incident page (full timeline): [SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States of America & Canada](https://rewindex.com/company/twilio/incidents/8l8ng5ylhx76.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada
+ SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States of America & Canada
```

**2. Added: Update** (identified) · 2026-10-23 13:51 UTC

```diff
+ Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in United States of America & Canada. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 12:43 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States](https://rewindex.com/change/r77ad5ab5c128ef.md) | Normal progress |
| 2026-10-23 12:53 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada](https://rewindex.com/change/r0a8103d913c7f7.md) | Normal progress |
| 2026-10-23 13:53 UTC | Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States of America & Canada (this change) | Normal progress |
| 2026-10-23 15:54 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America](https://rewindex.com/change/r7e44498762e8a3.md) | Normal progress |
| 2026-10-23 16:43 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America](https://rewindex.com/change/r143d6e68404ddb.md) | Normal progress |
| 2026-10-23 18:43 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America](https://rewindex.com/change/r6c29d63ad58536.md) | Normal progress |
| 2026-10-23 19:13 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada](https://rewindex.com/change/rbbd553fc648919.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r0a8103d913c7f7.md) · Next: [change](https://rewindex.com/change/r7e44498762e8a3.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States of America & Canada on Twilio’s status page, changed 2026-10-23 13:53 UTC (change 3 of 7).

- Canonical URL: https://rewindex.com/change/r456f2618fc26ad
- Citation: Twilio, “Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States of America & Canada” (2026-10-23 13:53 UTC). Archived by Rewindex: https://rewindex.com/change/r456f2618fc26ad (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States of America & Canada (2026-10-23)](https://rewindex.com/change/r456f2618fc26ad)`


---
Canonical: https://rewindex.com/change/r456f2618fc26ad · Markdown: https://rewindex.com/change/r456f2618fc26ad.md · JSON: https://rewindex.com/api/v1/changes/r456f2618fc26ad · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T19:24:37.137Z