# RudderStack: Incident updated: Infrastructure upgrade for enterprise customers in United States region

> Incident updated: Infrastructure upgrade for enterprise customers in United States region. Detected 2026-10-20 by Rewindex: what changed on RudderStack’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r42365cf5cbf756
Last updated: 2026-10-20T12:03:02Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-20 12:03 UTC · Detected: 2026-10-20 12:03 UTC
- [Source: https://stspg.io/y127kz488q5y](https://stspg.io/y127kz488q5y)
- [Company: RudderStack](https://rewindex.com/company/rudderstack.md)
- Versions: before incident\_version:161/m6pkf0d2k93c@0b6989e209a9 → after incident\_version:161/m6pkf0d2k93c@6aa9dcc23767
- Change 1 of 3 for this incident

Incident page (full timeline): [Infrastructure upgrade for enterprise customers in United States region](https://rewindex.com/company/rudderstack/incidents/m6pkf0d2k93c.md)
## What changed

**1. Changed: Status**

```diff
- scheduled
+ in_progress
```

**2. Added: Update** (in_progress) · 2026-10-20 12:00 UTC

```diff
+ Scheduled maintenance is currently in progress. We will provide updates as necessary.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 12:03 UTC | Incident updated: Infrastructure upgrade for enterprise customers in United States region (this change) | Normal progress |
| 2026-10-20 12:43 UTC | [Incident updated: Infrastructure upgrade for enterprise customers in United States region](https://rewindex.com/change/r0c90fc795863fd.md) | Normal progress |
| 2026-10-22 08:45 UTC | [Incident updated: Infrastructure upgrade for enterprise customers in United States region](https://rewindex.com/change/rfc849c0a1073ae.md) | Normal progress |

Next: [change](https://rewindex.com/change/r0c90fc795863fd.md) · All RudderStack changes: [timeline](https://rewindex.com/company/rudderstack/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Infrastructure upgrade for enterprise customers in United States region on RudderStack’s status page, changed 2026-10-20 12:03 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/r42365cf5cbf756
- Citation: RudderStack, “Incident updated: Infrastructure upgrade for enterprise customers in United States region” (2026-10-20 12:03 UTC). Archived by Rewindex: https://rewindex.com/change/r42365cf5cbf756 (CC BY 4.0).
- Markdown link: `[RudderStack: Incident updated: Infrastructure upgrade for enterprise customers in United States region (2026-10-20)](https://rewindex.com/change/r42365cf5cbf756)`


---
Canonical: https://rewindex.com/change/r42365cf5cbf756 · Markdown: https://rewindex.com/change/r42365cf5cbf756.md · JSON: https://rewindex.com/api/v1/changes/r42365cf5cbf756 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:21.433Z