# Twilio: Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-19 18:03 UTC · Detected: 2026-10-19 18:03 UTC
- [Source: https://stspg.io/5p5wt99kk7y9](https://stspg.io/5p5wt99kk7y9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/bhw33yrw9g3x@6de7c60060c8 → after incident\_version:125/bhw33yrw9g3x@18456344f90b
- Change 1 of 2 for this incident

Incident page (full timeline): [SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/company/twilio/incidents/bhw33yrw9g3x.md)
## What changed

**1. Added: Update** (identified) · 2026-10-19 17:54 UTC

```diff
+ Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 18:03 UTC | Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy (this change) |  |
| 2026-10-19 19:53 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/re385ade8e3a750.md) |  |

Next: [change](https://rewindex.com/change/re385ade8e3a750.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r416dadbaa3dc70 · Markdown: https://rewindex.com/change/r416dadbaa3dc70.md · JSON: https://rewindex.com/api/v1/changes/r416dadbaa3dc70 · Generated 2026-10-19T21:43:54.245Z