# Zoom: Incident updated: Service Degradation Affecting Outbound MMS Services in the US region.

> Incident updated: Service Degradation Affecting Outbound MMS Services in the US region.. Detected 2026-11-03 by Rewindex: what changed on Zoom’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r40fb5ffd126112
Last updated: 2026-11-03T20:03:49Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-03 20:03 UTC · Detected: 2026-11-03 20:03 UTC
- [Source: https://status.zoom.us/incidents/rbz47jx96k44](https://status.zoom.us/incidents/rbz47jx96k44)
- [Company: Zoom](https://rewindex.com/company/zoom.md)
- Versions: before incident\_version:117/rbz47jx96k44@3633140ad9ae → after incident\_version:117/rbz47jx96k44@882de1267f7a
- Change 2 of 2 for this incident

Incident page (full timeline): [Service Degradation Affecting Outbound MMS Services in the US region.](https://rewindex.com/company/zoom/incidents/rbz47jx96k44.md)
## What changed

**1. Added: Update** (identified) · 2026-11-03 19:55 UTC

```diff
+ We continue to work with our underlying carrier in the US region where a subset of users are experiencing issues with outbound MMS services. We will provide an update as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 17:33 UTC | [Incident updated: Service Degradation Affecting Outbound MMS Services in the US region.](https://rewindex.com/change/r231000f4fcaaa6.md) |  |
| 2026-11-03 20:03 UTC | Incident updated: Service Degradation Affecting Outbound MMS Services in the US region. (this change) |  |

Previous: [change](https://rewindex.com/change/r231000f4fcaaa6.md) · All Zoom changes: [timeline](https://rewindex.com/company/zoom/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r40fb5ffd126112 · Markdown: https://rewindex.com/change/r40fb5ffd126112.md · JSON: https://rewindex.com/api/v1/changes/r40fb5ffd126112 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T21:50:05.271Z