# Twilio: Incident updated: Customer's Unable to Create New Requests for Hosting and Porting

> Incident updated: Customer's Unable to Create New Requests for Hosting and Porting. Detected 2026-10-21 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r40355912bb376c
Last updated: 2026-10-21T17:03:10Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-21 17:03 UTC · Detected: 2026-10-21 17:03 UTC
- [Source: https://stspg.io/sr6ssm036275](https://stspg.io/sr6ssm036275)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/d5mvyn2zjvwz@bffd961a7dfb → after incident\_version:125/d5mvyn2zjvwz@22214ab568c1
- Change 2 of 2 for this incident

Incident page (full timeline): [Customer's Unable to Create New Requests for Hosting and Porting](https://rewindex.com/company/twilio/incidents/d5mvyn2zjvwz.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-21 17:00 UTC
```

**3. Added: Update** (resolved) · 2026-10-21 17:00 UTC

```diff
+ We are no longer experiencing an issue where porting and hosting request creation is not operational. This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-21 16:33 UTC | [Incident updated: Customer's Unable to Create New Requests for Hosting and Porting](https://rewindex.com/change/r18580e5c1742ed.md) | Normal progress |
| 2026-10-21 17:03 UTC | Incident updated: Customer's Unable to Create New Requests for Hosting and Porting (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r18580e5c1742ed.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Customer's Unable to Create New Requests for Hosting and Porting on Twilio’s status page, changed 2026-10-21 17:03 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r40355912bb376c
- Citation: Twilio, “Incident updated: Customer's Unable to Create New Requests for Hosting and Porting” (2026-10-21 17:03 UTC). Archived by Rewindex: https://rewindex.com/change/r40355912bb376c (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Customer's Unable to Create New Requests for Hosting and Porting (2026-10-21)](https://rewindex.com/change/r40355912bb376c)`


---
Canonical: https://rewindex.com/change/r40355912bb376c · Markdown: https://rewindex.com/change/r40355912bb376c.md · JSON: https://rewindex.com/api/v1/changes/r40355912bb376c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:22.867Z