# Zoom: Incident updated: Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region.

> Incident updated: Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region.. Detected 2026-11-10 by Rewindex: what changed on Zoom’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r3f8c3682975a37
Last updated: 2026-11-10T21:23:52Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-10 21:23 UTC · Detected: 2026-11-10 21:23 UTC
- [Source: https://status.zoom.us/incidents/w90fknmg0pn6](https://status.zoom.us/incidents/w90fknmg0pn6)
- [Company: Zoom](https://rewindex.com/company/zoom.md)
- Versions: before incident\_version:117/w90fknmg0pn6@b55f4bf81a31 → after incident\_version:117/w90fknmg0pn6@4de14aa06ca2
- Change 1 of 3 for this incident

Incident page (full timeline): [Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region.](https://rewindex.com/company/zoom/incidents/w90fknmg0pn6.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-11-10 21:16 UTC

```diff
+ We have successfully identified the root cause affecting Conference Room Connector Services Endpoints in the AMS region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 21:23 UTC | Incident updated: Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (this change) |  |
| 2026-11-10 22:43 UTC | [Incident updated: Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region.](https://rewindex.com/change/r2083ecf593add9.md) |  |
| 2026-11-10 23:03 UTC | [Incident updated: Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region.](https://rewindex.com/change/r22015cff4279a9.md) |  |

Next: [change](https://rewindex.com/change/r2083ecf593add9.md) · All Zoom changes: [timeline](https://rewindex.com/company/zoom/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. on Zoom’s status page, changed 2026-11-10 21:23 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/r3f8c3682975a37
- Citation: Zoom, “Incident updated: Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region.” (2026-11-10 21:23 UTC). Archived by Rewindex: https://rewindex.com/change/r3f8c3682975a37 (CC BY 4.0).
- Markdown link: `[Zoom: Incident updated: Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (2026-11-10)](https://rewindex.com/change/r3f8c3682975a37)`


---
Canonical: https://rewindex.com/change/r3f8c3682975a37 · Markdown: https://rewindex.com/change/r3f8c3682975a37.md · JSON: https://rewindex.com/api/v1/changes/r3f8c3682975a37 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T23:49:45.847Z