# Zendesk: Incident updated: AI Agents are unresponsive

> Incident updated: AI Agents are unresponsive. Detected 2026-11-03 by Rewindex: what changed on Zendesk’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r3f8121c6a5a625
Last updated: 2026-11-03T15:53:20Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-03 15:53 UTC · Detected: 2026-11-03 15:53 UTC
- [Source: https://status.zendesk.com/incidents/10525](https://status.zendesk.com/incidents/10525)
- [Company: Zendesk](https://rewindex.com/company/zendesk.md)
- Versions: before incident\_version:332/10525@2ee8bc00c0d7 → after incident\_version:332/10525@124864366f9a
- Change 2 of 2 for this incident

Incident page (full timeline): [AI Agents are unresponsive](https://rewindex.com/company/zendesk/incidents/10525.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-03 15:53 UTC
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 10:39 UTC | [Critical incident: AI Agents are unresponsive](https://rewindex.com/change/i36c73fadf06f73.md) | critical |
| 2026-11-03 15:53 UTC | Incident updated: AI Agents are unresponsive (this change) |  |

Previous: [change](https://rewindex.com/change/i36c73fadf06f73.md) · All Zendesk changes: [timeline](https://rewindex.com/company/zendesk/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/r3f8121c6a5a625 · Markdown: https://rewindex.com/change/r3f8121c6a5a625.md · JSON: https://rewindex.com/api/v1/changes/r3f8121c6a5a625 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T20:19:25.967Z